Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

So far my experience has always been great. May I suggest doing complimentary wash of vehicles when service is done. May I suggest doing complimentary wash of vehicles when service is done. More

they are spot on in customer service and their service department, always a pleasure to work with when scheduling a visit on my Dodge Limited department, always a pleasure to work with when scheduling a visit on my Dodge Limited More

Steve Brawer was Amazing. Steve listened to my husband and he understood all of our concerns and was always helpful. Steve made sure that our van was serviced right and even Steve listened to my husband and he understood all of our concerns and was always helpful. Steve made sure that our van was serviced right and even set our family up with a Ferman Courtesy Vehicle knowing, our van would be out of commission for awhile because it needed a complete New Transmission and Driver Side Window Switch and Driver Side Heating Coil. Even when we had to bring our van back after Transmission's Replacement for a metal shovel scraping sound. Steve listened to our concerns and wasn't dismissive, he even heard a problem with our Front AC Blower, we hadn't. Steve resolve both of Issues in a timely manner. Even though our Driver Side Window Switch and Driver Side Heating Coil are on back order due to supply chain issues, Steve has been keeping us in the loop on what's going on with our parts. My husband had a really bad experience with Ferman before, but Steve and Chris( he was in charge of services for our van a year ago) have restored our Faith in Ferman's Service Department. Also shout out to who ever is running Ferman's Hospitality and Customer Lounge, Thanks for the Great Coffee and Drinks and Providing Such a Clean and Comfortable Area for Your Customers. We also wanted to give the Cleaning Maintenance People Shout Out for keeping everything so clean and sanitized. Thanks Steve Brawer for Being an Awesome Guy. Faith Restored. More

Always friendly and they take good care of their customers. They are efficient and timely customers. They are efficient and timely More

Everything went well. 8:00 a.m appointment. Total 1 Hour. Will return. Oil change & tire rotation 8:00 a.m appointment. Total 1 Hour. Will return. Oil change & tire rotation More

Jason is great! The problem was partially fixed and I have to bring it back Not happy ! The problem was partially fixed and I have to bring it back Not happy ! More

Worked with me when I had a problem of trying to fix my own car, and didn’t overcharge me. David K was the most understanding guy! own car, and didn’t overcharge me. David K was the most understanding guy! More

Very nice personnel, complete service in a timely manner and will call when recall part is in. and will call when recall part is in. More

You guys are crazy ! ! About the estimates Im a women i fix the car my self. For 200 dollars. You want to charge me more of the value of the car lol. Never again alrea ! About the estimates Im a women i fix the car my self. For 200 dollars. You want to charge me more of the value of the car lol. Never again already telling my clients and close friends to NO go there … i got my parts and i. Do it my self i save my self 4,000 lol More

Jason is always helpful and friendly. He keeps me informed with whats going on with my car. He keeps me informed with whats going on with my car. More