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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,311 Reviews

2,311 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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November 02, 2020

I was in 3 weeks ago and need to have a warranty repair make was told that parts needed to be ordered and I’d be contacted to schedule repair when they arrive, I still have not been contacted and have left More

by RDCLCOLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Brawer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 02, 2020

Outstanding job as always! I will not use any other dealership in Florida just because of the service I get here! Customer for life! Thanks! More

by davidhartmayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Andrianopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Mousouris, Michael Cantrell
Nov 03, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 31, 2020

All good very nice service and Steve the best thank you I do my service all the time and always happy very nice service place More

by CHOJNY3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 30, 2020

Please stop sending me emails to rate the dealership. If Ferman actually kept track of the amount of vehicles I've purchased over the years they would know I don't have a problem with them. More

by michael@naturalspringspools.com
Recommend Dealer
Yes
Employees Worked With
Kenneth Levicky
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 30, 2020

I have a very tight schedule with only one day off a week and Steve always finds time to make sure my Jeep gets serviced. I have been completely satisfied with Ferman and their awesome staff since I purchase More

by GATORBABY1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 30, 2020

Great honest people. Work completed fast and accurately. They always fix things right the first time. Will bring our car here for service when needed. More

by adsphecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 29, 2020

Worst service I have ever had. No return phone calls and when I picked up my truck it had the same problems . This is the second time I have had my truck to ferman and it will be my last. More

by Clearwater
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Logue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

October 28, 2020

Clean, professional, on time service. Facility kept up nicely and service online appt setting up is easy. Days available to book appointment are convenient times. More

by CHARLES.CLARK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Polise, Jose Gomez
Oct 28, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 28, 2020

My husband and I can't say enough about Ferman. They were knowledgeable, considerate, attentive and kind. We will both be trading in our vehicles at the end of the year and will only be dealing with Ferman More

by Kmartell0805@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 27, 2020

We had an issue Steve the service specialist took charge & took care of it ! I was given a loaner that morning, Great Service I could not have asked for more More

by PRIMO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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