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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.3
2,305 Reviews

2,305 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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October 29, 2020

Please stop sending me emails to rate the dealership. If Ferman actually kept track of the amount of vehicles I've purchased over the years they would know I don't have a problem with them. More

by michael@naturalspringspools.com
Recommend Dealer
Yes
Employees Worked With
Kenneth Levicky
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 29, 2020

Worst service I have ever had. No return phone calls and when I picked up my truck it had the same problems . This is the second time I have had my truck to ferman and it will be my last. More

by Clearwater
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Logue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

October 28, 2020

My husband and I can't say enough about Ferman. They were knowledgeable, considerate, attentive and kind. We will both be trading in our vehicles at the end of the year and will only be dealing with Ferman More

by Kmartell0805@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 28, 2020

Clean, professional, on time service. Facility kept up nicely and service online appt setting up is easy. Days available to book appointment are convenient times. More

by CHARLES.CLARK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Polise, Jose Gomez
Oct 28, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 27, 2020

We purchased a new Wrangler and brought it back to get tube steps put on. Both the sales and service experience was exceptional. The sale was made very easy for us. The sales staff went out of their way f More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Poth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Robinson
Oct 28, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 27, 2020

We had an issue Steve the service specialist took charge & took care of it ! I was given a loaner that morning, Great Service I could not have asked for more More

by PRIMO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 26, 2020

Great service and knowledge. Friendly and professional Staff. Great service and knowledge. Friendly and professional staff. Great service and knowledge. Friendly and professional staff. Steven is a ro More

by Craigdcole211
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 25, 2020

Great, speedy service. Very accommodating as I decided to pick it up the next day, Sunday and they arranged it for me! Car looked great... good detail More

by Beancie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 24, 2020

Service was doing their best and very accommodating. However, the RAM issue could not be solved. Seems as though there’s a few RAM design issues. More

by wbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 24, 2020

I had a3 pm appt for a simple recall. The car was not I had a 3 pm appt for a simple recall. The car was not brought into the shop till after 4 pm. I have had many appointments there and the car is neve More

by barrynj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Kissinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Polise
Oct 26, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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