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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,311 Reviews

2,311 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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November 11, 2020

Transactions all occured while I waited and all was good Transactions all occured while I waited and all was good on the pick-up. Silver bells and shotgun shell, and grand MAMA drives a snail. Cheers. More

by paulwakefield01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

Jul 08, 2021 -

paulwakefield01 responded

We have far to much paperwork going on. Make thing simpler and easier. I am thinking of bringing in my Nelly Bell for trade in on a newer model come around Labor Day I hope you have a newer van with under the floor storage and room for two handicap scooters in the back. Military discount will help, I did give 20 years, a little discount would not hurt. Cheers for now.

November 11, 2020

Got my Dodge 3500 served at dealer in a timely manner staff was friendly and professional. Will take truck back for next service when required. More

by hfraz001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 10, 2020

Received Friendly Service and vehicle was ready when promised at quoted cost. Steve kept me updated with the progress of the repair so I would know when I needed to head over to pick up my jeep More

by RDCLCOLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 10, 2020

I I'm very very disappointed with the dealership and how I've been handled since the day I bought my brand new Jeep we have bought in multiple multiple used vehicles from Furman and never had the problems l More

by n_rosselli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dealt with David this time spoke with Steve. Steve was very rude over the phone. David was nice but unfortunately I'm still in happy.
Nov 11, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 09, 2020

I was checked in promptly even without an appointment. I was checked in promptly even without an appointment. The service department got me in within the timeframe they told me it would take and told me w More

by Lhanney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 08, 2020

terrible service performed in my truck. They changed the windshield and I waited from 9am until 3:30 pm at the dealer to allow time for the glue to dry. When I drive on the road I feel the noise of air ent More

by adriano melo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Kissinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Polise, Jose Gomez
Nov 09, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 08, 2020

This Dealership along with the service department is excellent. Got the parts I needed in quickly and worked hard to fix my Dodge Journey. Work was done quickly and while I waited kept me informed. More

by enusspickel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed, Blue
Nov 09, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 06, 2020

Excellent communication and attention to detail during the last service stop. Issue was a warranty claim along with an open recall. Will definitely use them again for upcoming service. More

by Nick
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 06, 2020

Very good experience, I was satisfied with the pleasant assistance and conversation I had with everyone. Jason was great, explained the process for getting my fobs paired with my vehicle More

by cleancatbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 03, 2020

Even though Jason Logue was not the Service Manager the phone scheduler connected me to (even though I asked for Jason by name), he took me in and got right on the service required. More

by RDLINDBLAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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