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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.3
2,305 Reviews

2,305 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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December 04, 2020

Steve is awesome to me, he is always professional and seems to care about your concerns. Although the Jeep wouldn’t make the noise that I was hearing while I was there, he didn’t make me feel stupid abo More

by CHRIS.STURGIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 03, 2020

Lack of communication from the service advisor. Arrived on time for my appointment which was a simple oil change and waited over 2 hours for my vehicle while the employees went to lunch. I attempted to con More

by Dakota D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Henderson
Dec 07, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 03, 2020

Wonderful folks to work with speeding service writers truly amazing people Jamie was knowledgeable and always has a cheerful spirit I will be back in the future More

by Nathanielrfountain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 03, 2020

Jamie was wonderful! I had an oil change and a check up on everything else. My tires needed air as well. Ferman Chrysler dealership is the only place I will take my auto. More

by GailSmall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 03, 2020

My service advisor was Jason Lough. What I like about Jason is he is personable, knowledgeable, and very helpful. I will be back again should I run into any problem More

by Bob Hahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 01, 2020

I was very disappointed with the fact that I was not given my inspection and had to go back and ask for it and then the brakes were not even checked More

by l_brown_2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 01, 2020

Outstanding service with my insurance claim kept me updated on the process and progress of the claim. Very pleased with the quality of the work More

by JJGARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 01, 2020

Minor service was handled fine. Thought service person was going to be the one who handled my request but someone else did. Everything was fine More

by Dodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 30, 2020

Jason was very courtesy, as always, also the work that we needed to be done, was completed with skill, expertise and in a timely manner. More

by Gator fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 30, 2020

Jason is fantastic and took great care of our car. Highly recommended. This is the best dealership and I would definitely buy my next car from them and I only do my service thru them. More

by HUMAZEP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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