Back

Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,311 Reviews

2,311 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Sort by
December 16, 2020

Tony from used car is a great guy!! Thank you!! Was very helpful on finding me my suv.. for what I needed. Thank you again. More

by JUDYTOME
Recommend Dealer
Yes
Employees Worked With
Tony Seoud
Dec 17, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 15, 2020

The service team at Furman Newport Ritchie is awesome. Jason, Jamie, and Travis are prompt and courteous. Within three minutes of pulling into the service bay area, someone came out and got me signed in f More

by EvaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Dec 15, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 14, 2020

Been using Ferman Dodge for all of the maintenance and repairs for my Durango since I moved into the area almost 5 years ago. Have always received great service at fair prices. No reason for me to even More

by Michael from Hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 13, 2020

Perfect! Oil change price was right, excellent service, even a carwash! Bought my jeep here and will buy my next one here too. Great job! More

by Theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 13, 2020

Jason and Steve always take care of me even in emergencies. I can always count on them. When i have a scheduled appointment I am always kept updated. Very professional and personable! More

by swa6q
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gomez
Dec 13, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 11, 2020

Very satisfied with the experience. I was told that my car would be done in an hour in a half and it was done before that More

by harleyhog02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 09, 2020

Tried to have my truck looked at for noises I was hearing and they ended up keeping the truck almost all day for them to tell me nothing was wrong with it(as expected) Come to find out they never even put i More

by Sdchargers1995
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Can’t remember the name and is not listed
Dec 09, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Dec 10, 2020 -

Sdchargers1995 responded

What is there to resolve? My truck was already fixed by people who actually want to help their customers

December 09, 2020

Jason and Steve in repair took good care of me by giving me a nice loaner car for the week that they had my dodge until they could figure out why engine line was staying on. More

by rainedon19512000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 08, 2020

I brought my car in for warranty work last week. Picked it up, and my car on starts having the same exact issue since it was “fixed”. The receptionist is rude. I can’t get in touch with the service advisor More

by Unhappycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Dec 08, 2020 -

Unhappycustomer responded

I called and no answer. I left a message, hoping she actually calls back. Received a call from from the service manager, says the problem that I have with my car even though they “fixed” it last week is no longer their issue once the car leaves the lot. 10 out of 10 would not recommend this service department based on the service advisor Steve, and the service manager.

December 07, 2020

Very pleased with Setvice Dept( David was my service Advisor), and coordination of what repairs needed to be done this time. Although I had concerns over a padt experience, David took care of everythin More

by Kathy Waters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David - New Service Dept Rep
Dec 08, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

...
52
...