Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Terrible customer service Hate coming to this service center they acted like your not even there. And trying to call them on the phone haha what a joke I cant wait to sell this Hate coming to this service center they acted like your not even there. And trying to call them on the phone haha what a joke I cant wait to sell this car so I dont have to come back here More

Another Job Well Done As usual the service department did an outstanding job. They got me n and out in a minimum amount of time. I am very pleased with the Service crew. As usual the service department did an outstanding job. They got me n and out in a minimum amount of time. I am very pleased with the Service crew. More

Great, quick, done right! Everything was quick, explained quite well, and done properly without any issues! I'm picky about my car since interior is white & no issues or stains Everything was quick, explained quite well, and done properly without any issues! I'm picky about my car since interior is white & no issues or stains... like hand prints or grease! Would definitely come back after my first visit! Everyone was kind. More

Happy Customer!!! Want to take a moment to thank Ferman Chrysler for having such great employees . Steve Brawer was my service advisor. He is very knowledgeable , al Want to take a moment to thank Ferman Chrysler for having such great employees . Steve Brawer was my service advisor. He is very knowledgeable , always courteous and takes my car on time and repairs it right the first time !!!! because of him I will continue to be a long time customer with taking all of my cars to Ferman for service . Sincerely, Robert M of new port Richey, fl More

oil change tire rotation With reservation oil change and tire rotation took about two hours. It would be nice if dealer offered a quik oil change lube center that didnt req With reservation oil change and tire rotation took about two hours. It would be nice if dealer offered a quik oil change lube center that didnt require appointment. Waiting room clean and comfortable. Complimentary coffee soft drinks and donuts available. TV and wi-fi networks. More

All problems were solved. There turned out the be more problems than originally expected, & parts had to be ordered. I was given a sweet loaner so I could still get around. There turned out the be more problems than originally expected, & parts had to be ordered. I was given a sweet loaner so I could still get around. More

Awesome atmosphere/experience What a great waiting area!! Hot and cold drinks and snacks, televisions comfortable chairs and a very clean environment. Not to mention the cool charg What a great waiting area!! Hot and cold drinks and snacks, televisions comfortable chairs and a very clean environment. Not to mention the cool charging station for electronic devices!!! More

Getting dvd players installed and a new keyfob I got new dvd players installed on the seatbacks and a new keyfob. Install took acceptable amount of time. Keyfob programming was incomplete (remote s I got new dvd players installed on the seatbacks and a new keyfob. Install took acceptable amount of time. Keyfob programming was incomplete (remote start dosent work on new fob) and I will need to come in a second time. More

Always treated with personal service Since my car is a 2015 model, I have visited the service dept many times. Throughout my appointments, I am able to have the continuity of care/servic Since my car is a 2015 model, I have visited the service dept many times. Throughout my appointments, I am able to have the continuity of care/service of my requested Service Representative. More

Great service. Nice people. Very efficient, wait period was acceptable especially since they were really busy. Waiting area was comfortable and clean. This is my go-to Ram deal Very efficient, wait period was acceptable especially since they were really busy. Waiting area was comfortable and clean. This is my go-to Ram dealership from now on! Thanks, Jamie! More