Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

My service experience with Travis was great. He listened to my issues and took care of my car. He made sure I was updated by text. I'll make sure to book my next service with Travis again to my issues and took care of my car. He made sure I was updated by text. I'll make sure to book my next service with Travis again More

Great service as always. They really take excellent care of my truck and stick very close to the estimates! Steve ensures that the work is done on the time line we agree to and keeps me updated of my truck and stick very close to the estimates! Steve ensures that the work is done on the time line we agree to and keeps me updated More

My service visit was exceptional from the moment I pulled in to the dealership to the moment I left the dealership.Travis was very professional on how he did his job ,I live in Spring Hill so it’s a little b in to the dealership to the moment I left the dealership.Travis was very professional on how he did his job ,I live in Spring Hill so it’s a little bit of a ride to get there but it’s worth it .Thanks again for the quality of service that you give me. Your staff is exceptional Have a great Xmas and happy new year’s thanks again More

Another pleasant service experience at Ferman CJDR - NPR. Svc. Advisor Steve Brawer handled my service needs competently, professionally, and expediently. I recommend him and Ferman CJDR - NPR for anyone’s s Svc. Advisor Steve Brawer handled my service needs competently, professionally, and expediently. I recommend him and Ferman CJDR - NPR for anyone’s service needs. More

everyone was very courteous and helpful, Jamie went above and beyond to help us and answer all of our questions, Overall we were very pleased with the service and the the service, and beyond to help us and answer all of our questions, Overall we were very pleased with the service and the the service, More

From the initial contact with Jason he Was polite courteous and professional. I knew leaving my vehicle with him he would make sure that the service was done correctly. courteous and professional. I knew leaving my vehicle with him he would make sure that the service was done correctly. More

Very prompt, friendly and courteous. Jamie always treats me like family. The vehicle was done quickly with no issues. Health and safety was kept with everyone wearing a mask and stayed socially distant. W me like family. The vehicle was done quickly with no issues. Health and safety was kept with everyone wearing a mask and stayed socially distant. Well done as always! More

I always bring my Durango here when I need service. They have great customer service, friendly, knowledgeable and keep me updated. Been taking my vehicle here for 4 years and always happy with the service/m have great customer service, friendly, knowledgeable and keep me updated. Been taking my vehicle here for 4 years and always happy with the service/maintenance. Thank you!!! More

I have a 2014 Durango. My front driver window regulator broke. I disassembled the door to see what was wrong and if I could potentially fix the issue. Once I got pretty deep into the disassembly I realized broke. I disassembled the door to see what was wrong and if I could potentially fix the issue. Once I got pretty deep into the disassembly I realized I may need help. In comes the service department at CKDR in NPR. They said bring it in and will check it out. I did. Mind you the window, door panel etc are disassembled. After 4 hours they tell me it will cost $490 to fix and won’t be fixed for four days. Well it’s my only car so that not really an option. I go to check out and it cost me $158 for them to drive the truck into their service bay and then drive it out of there service bay. They did not even touch the truck. Because I did all the work already, and they confirmed what I said I needed. They didn’t turn one bolt. Not a single tool used. $158... I feel like I was robbed. Like robbed. That was after the “military” discount. Which I think wasn’t actually a discount at all... I’ll never go back to this place again. I surely won’t be buying my scatpack through them in a few months as I had planned to do. More

Great service. Follow has been good as well. Jason kept me informed throughout the day and how things were going to go. Looking forward to the next time me informed throughout the day and how things were going to go. Looking forward to the next time More