Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Fantastic service. Service advisor Jason was excellent keeps you informed of your service Warranty work completed with no issues Safety check completed Dealership very clean keeps you informed of your service Warranty work completed with no issues Safety check completed Dealership very clean More

Slow slow ,service manager wasn’t nice to anybody!No Customer service skills!Yelling at other employees in front of custmers.Never calls when car is ready. Customer service skills!Yelling at other employees in front of custmers.Never calls when car is ready. More

Great place to take your vehicle for fast, reliable, accurate service. Ferman Chrysler jeep Dodge Ram is the only place I trust with any of my vehicles accurate service. Ferman Chrysler jeep Dodge Ram is the only place I trust with any of my vehicles More

It took over 2 hours for a scheduled oil change. When I texted service consultant he didn't respond. I have been there in the past with a different service consultant and had no issues. texted service consultant he didn't respond. I have been there in the past with a different service consultant and had no issues. More

This dealership has a VERY serious Problem communicating!! After keeping the car from Oct 28 - Dec 14 they felt the problem was solved. The car is dead again on Dec 28 and I have called and te communicating!! After keeping the car from Oct 28 - Dec 14 they felt the problem was solved. The car is dead again on Dec 28 and I have called and texted Jason every day to discuss this problem with no response. I have left messages for Mike Hayes for 2 days with no response. They are not even aware of the problem because no one can return a phone call. Spent 750 on this last visit and here I sit with no car and nobody who can return a call or text. My next calls will be to BBB and Michigan. More

Ferman NPR Jeep service department is 2nd to none in my opinion. qualitywork at an affordable price and the employees all take great care of you opinion. qualitywork at an affordable price and the employees all take great care of you More

I’m very happy with David the service was great. Thank you ! I recommend this location to my friends and family. I give 5 start you ! I recommend this location to my friends and family. I give 5 start More

They never did the work I requested on my car after it sat there for three and a half hours so I took it to another service center. This is the second time they have not honored a schedule with me and sat there for three and a half hours so I took it to another service center. This is the second time they have not honored a schedule with me and it's the last time I will go to Furman More

Love getting my car serviced at Ferman. Best staff and amenities in the Trinity area. Highly recommend this dealership to friends everywhere. Thank you much! amenities in the Trinity area. Highly recommend this dealership to friends everywhere. Thank you much! More

Jamie was very helpful. Even got us a loaner vehicle for a couple of days while they looked over the truck to figure out the issue. a couple of days while they looked over the truck to figure out the issue. More