Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

I needed an oil change and my two back tires were extremely low which I was having a problem with. Took my car in for an oil change and to have my tires looked at in December 2021 got my car back lef extremely low which I was having a problem with. Took my car in for an oil change and to have my tires looked at in December 2021 got my car back left my air was still not in my tires they were still extremely low I had no sticker on my windshield to let me know when the next oil change was and then a month later I noticed my car was leaking oil. Called back up there to explain my oil leak and they had explained to me there is a new Mechanic in the back that has never worked on cars before so I discussed maybe he didn't put the cap on right or just there was a little bit of an oil leak that needs to be cleaned up and to bring in my car. I brought my car and now they're telling me a piece up inside has been snapped off don't know how that happened and they want me to pay $700 to fix my oil leak. More

Ferman's service department has always been my go to place for service on my car. place for service on my car. More

I needed a few items checked on my 1999 jeep cherokee and a new high brake cover replaced. David took great care of me along with the service team. Did a lot of diagnostics, but did not find anything majo a new high brake cover replaced. David took great care of me along with the service team. Did a lot of diagnostics, but did not find anything major. Only charged me for labor on break-light. Nice waiting room, and everyone do nice! I was a new customer, and now will be a lifetime customer. More

The service is always prompt and you're made to feel almost at home.... And as always Jason is and has always been respectful and he's very knowledgeable almost at home.... And as always Jason is and has always been respectful and he's very knowledgeable More

Very unsatisfied, they where supposed to program my key fobs for 85.00 not working fobs for 85.00 not working More

Utilized Ferman Chrysler for the first time for oil change and tire rotation, since I was from out of town. Showed up a little early for my appointment, but still took me right in. Quick expedient serv change and tire rotation, since I was from out of town. Showed up a little early for my appointment, but still took me right in. Quick expedient service, and friendly knowledgeable service advisor. More

Excellent Customer Service! Steve Brawer diagnosed the problem, opened a claim on my service contract and ordered my hub bearings. He is going to call me as soon as he can get a Steve Brawer diagnosed the problem, opened a claim on my service contract and ordered my hub bearings. He is going to call me as soon as he can get an eta on my parts. More

Great service department. The service writer kept me informed during the repair and when it became evident the repair was going to take longer a loaner vehicle was provided. The service writer kept me informed during the repair and when it became evident the repair was going to take longer a loaner vehicle was provided. More

Service agent was very helpful, tried to get the extended insurance Co. to pay for the repairs, I waited close to 2 weeks, but it was worth it, the car is running very well insurance Co. to pay for the repairs, I waited close to 2 weeks, but it was worth it, the car is running very well More

Don’t know service writer’s name I just guessed at and gave five stars to the person.is that what you want ? gave five stars to the person.is that what you want ? More