Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Always great professionalism and service. I have been in for both collision repair and general service. Tire repairs are quick. Vehicle collision repair was flawless. for both collision repair and general service. Tire repairs are quick. Vehicle collision repair was flawless. More

Best dealership around, great prices and service is outstanding!! I would highly recommend them to all your automotive needs. What more can I say? Jason and his team are fantastic!! outstanding!! I would highly recommend them to all your automotive needs. What more can I say? Jason and his team are fantastic!! More

Best service team hands down. Not a single dealership can compare to this team. All dealerships should be following how they treat their customers. Thank you compare to this team. All dealerships should be following how they treat their customers. Thank you More

Easy in & out. Service done right first or second visit depending upon parts availability. The shuttle was a very nice service provided. My service advisor kept me up to date on repairs. depending upon parts availability. The shuttle was a very nice service provided. My service advisor kept me up to date on repairs. More

Courtney my service advisor was absolutely awesome I gave her personally a five star review but the service manager absolutely sucked and had nothing but excuses and I am 100% dissatisfied with anything that her personally a five star review but the service manager absolutely sucked and had nothing but excuses and I am 100% dissatisfied with anything that the service department did with my truck they did not treat me like they were concerned with me telling them I didn’t feel safe in the truck with the issues that it was having they basically brushed me off and told me there was nothing wrong with my truck which is a bunch of BS I don’t care if you have other trucks on your lot that drives like it it is not safe to have that much turbo lag and anything with no throttle response and the issues I had still remain in the truck they said they couldn’t duplicate but I couldn’t go for a test drive to show them what it was doing because the sissy service manager gets carsick Probably should get someone that’s better able to do the job if they can’t even go for a test ride without throwing up in someone’s car More

It was a warranty repair so it did not cost me anything. Travis was very helpful and courteous, I was back on the road again by the end of the day. anything. Travis was very helpful and courteous, I was back on the road again by the end of the day. More

Steve is always a+ and takes care of whatever we need in a timely matter. We have been doing business with Ferman for 5+ years and will continue to do so a timely matter. We have been doing business with Ferman for 5+ years and will continue to do so More

Great and fast service and Travis was very professional and friendly,I was a first time customer.very clean facility and comfortable waiting room,thanks! and friendly,I was a first time customer.very clean facility and comfortable waiting room,thanks! More

Above average communication from Jason. Problem fixed. No drama. The key is keeping the customer in the loop and managing expectations, and that means really listening and really informing the customer e No drama. The key is keeping the customer in the loop and managing expectations, and that means really listening and really informing the customer e More

If you like pisspoor customer service and don’t mind that your vehicle isn’t properly fixed- then this isn’t the dealership form you. Completely disgusted by each experience involving this dealership and it’ your vehicle isn’t properly fixed- then this isn’t the dealership form you. Completely disgusted by each experience involving this dealership and it’s employees. I would highly recommend going out of your way to another Jeep dealership! More