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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,311 Reviews

2,311 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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April 14, 2021

The service was very good, everyone was kind, I am very satisfied with the attention. The oil change that they did to my car was very fast and well I am very happy. More

by Wendylopez0401
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Franke
Apr 15, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

April 14, 2021

Awful communication, did not care about my time at all. Plus my vehicle was driven 55 miles whenever it was originally said 20 miles, and my gas was not replaced. More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Kissinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Deason
Apr 15, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

April 13, 2021

I dropped my truck off on Friday about 3:00pm and no one ever called me Saturday to say it was done. Trying to get through on the phone took forever! I left 2 voicemails and still no call back. Communicat More

by DKUHN1954
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jason Logue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Franke
Apr 14, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

April 13, 2021

I was very pleased with the service I received on my 2019 Charger. The work was performed to my full satisfaction. Service Advisor Steve Brawer was professional and very efficient. It is because of Mr. Braw More

by Rich G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

April 12, 2021

steve is absolutely amazing. he got me check in and out in lets than a hour. the service team that work on my car was great. More

by littlemoneygreen@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

April 09, 2021

Helped me every time I brought in my journey. Great customer service! Even when the vehicle needed resetting, no problem. I enjoy going there and he’s an excellent advisor More

by jenn_biedler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franke
Apr 11, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

April 09, 2021

Travis is very helpful and courteous. Also very quick to provide updates on the status of my vehicle and the status of any parts that need to be ordered. More

by Mojitojorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Henderson
Apr 11, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

April 09, 2021

I went in for my first service since I bought my car. The process was Smooth, the waiting area was clean and the service was quick! More

by eviltwin617.maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franke
Apr 11, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

April 08, 2021

Wonderful service, always glad to see us, very polite, and that’s just the people out front,the service people in the back are very speedy in doing anything More

by ethel_bedgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Deason
Apr 08, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

April 08, 2021

The oil change service was fast and friendly. I got called and updated very quickly. I wish a car wash and vacuum service was included More

by tsharma77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franke
Apr 09, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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