Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Good experience. I decided to try Ferman again after a previous poor experience (where I all but sworn off doing business there again) at their dealership. My "normal" service person was on vacation so I previous poor experience (where I all but sworn off doing business there again) at their dealership. My "normal" service person was on vacation so I worked with Dave and ultimately, Travis. Both were fine to work with. The only minor issue was I ended up waiting longer than I was told which threw the rest of my day off. They did, however, give me a ride home after learning it would take longer to finish the service on my car. More

The service center was thorough in diagnosing my recent issue. They kept me updated on the status with texts and even dropped by to let me know how much longer I would be waiting. issue. They kept me updated on the status with texts and even dropped by to let me know how much longer I would be waiting. More

You folks always service our truck with an excellent review with no issues. Thank you for all you do and always having Root beer to drink while we wait for the service to be completed. This service wa review with no issues. Thank you for all you do and always having Root beer to drink while we wait for the service to be completed. This service was for 30,000 mile check up. Stopped in to talk with our salesman, Jonathan while waiting. It was good to see him again. Please keep up the great work. More

It was awesome to get in on short notice. All seems pretty easy. Takes a little too long to be serviced. But otherwise a good experience. pretty easy. Takes a little too long to be serviced. But otherwise a good experience. More

Steve did a great job. He was patient and very polite. I was having problems shifting into 4wd, which he was able to demonstrate. I also had a clunking noise which they traced to some items in the storage b was having problems shifting into 4wd, which he was able to demonstrate. I also had a clunking noise which they traced to some items in the storage bins under the rear seat (Gladiator). It was all under warranty and free. Hey, you can't beat that! More

Did a great job. Unable to give you a 25 minimum. Jason was very polite and was very helpful would rate Jason a 10 overall. was very polite and was very helpful would rate Jason a 10 overall. More

Travis was very helpful communicating with me as they worked through the repair process. It took some time but I am very thankful that the service department was thorough. My truck is good to go. worked through the repair process. It took some time but I am very thankful that the service department was thorough. My truck is good to go. More

Courteous,efficient and since I waited for my vehicle it was done in a relatively good time frame! Also for a dealership the price was very fair! was done in a relatively good time frame! Also for a dealership the price was very fair! More

I had requested electrical wiring repaired along with changing out headlight bulbs. Since I purchased and brought my own parts which I learned later that the service manager would not allow bulbs to be c changing out headlight bulbs. Since I purchased and brought my own parts which I learned later that the service manager would not allow bulbs to be changed. I had thought that the electrical wiring I requested repaired was not completed. I will have to double check my receipt to verify whether I was charged for electrical work. I am severely disappointed that the wiring repair was not performed along with the replacement of my high beams. Seeing as there is a lot involved removing parts to get to the headlight assembly. More

Great service and quick turn around time, speed of car day before appointment and was fine that day, very surprised and happy with the service day before appointment and was fine that day, very surprised and happy with the service More