Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Unfortunately we purchased Ford Extended Warranty. It was eventually covered after your Service Assistant spent the better part of the day on hold to get an answer from Ford. I really appreciate his customer eventually covered after your Service Assistant spent the better part of the day on hold to get an answer from Ford. I really appreciate his customer service attitude and diligence working with such a pitiful extended warranty program as Ford. Regards Joseph Mains More

Service is good but had to wait two and a half hours for oil change and tire rotation with appointment. oil change and tire rotation with appointment. More

Have used this Service Dept since moving to Florida in 2016. Have always received fast, efficient and friendly service at fair prices. 2016. Have always received fast, efficient and friendly service at fair prices. More

The service people are pleasant, efficient, and keep you apprised of the status of the work on your vehicle. Pretty decent coffee in the lounge also. apprised of the status of the work on your vehicle. Pretty decent coffee in the lounge also. More

a very positve experience.....everything was explained, time for service realistic, and all in all, it was a pleasurable experience. Would not go to any other dealer again for service or to purchase a veh time for service realistic, and all in all, it was a pleasurable experience. Would not go to any other dealer again for service or to purchase a vehicle! More

Excellent service personal, professional, kind, and very polite! Thank you for getting my car done so fast! polite! Thank you for getting my car done so fast! More

Texting is fine but verbal communication adds personality and confidence personality and confidence More

I had an oil change and tire rotation. I had a tire with a slow leak on my driver front and after the so called tire rotation the tire is still on the front right and I had to put air in the tire a week aft a slow leak on my driver front and after the so called tire rotation the tire is still on the front right and I had to put air in the tire a week after the rotation there service states they fill all fluids and tires. But my tire is usually filled every 3 month. I will get new tires but will not be there More

The dealer was able to diagnose an electrical issue that was draining my battery. The service was quick, professional and thankfully covered by my warranty. was draining my battery. The service was quick, professional and thankfully covered by my warranty. More

Waited for an hour after scheduled appointment. Wanted to charge me $145 for a check engine code that i already had the number for. Ended up fixing the issue for $41 at another Jeep Dealership. Thanks, but n charge me $145 for a check engine code that i already had the number for. Ended up fixing the issue for $41 at another Jeep Dealership. Thanks, but no thanks. More