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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,311 Reviews

2,311 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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July 14, 2021

David is always helpful , good service great people overall will continue business with the dealer for years to come out n future purchases and service. More

by CARLOS.J.AVILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franke
Jul 15, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

July 12, 2021

Jason the sales rep always takes great care of me.My truck is alway ready when they tell me it going to be. Thanks Jason More

by CSTANSFIELDSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

July 12, 2021

Your people went above with your services. you explain every detail of how the car operates. It was a pleasure dealing with your team. Thank you for great service. More

by roxygurl4017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy my sales girl was excellent, Eric Dugas, Lizzy Lam
Jul 13, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

Jul 13, 2021 -

roxygurl4017 responded

Thank you Lizzy for all the time you took to show me and teach me how my gadgets work. You are amazing at what you do. I have bought 3 new cars and not 1 person has took the time you did to show me how thing work, thank you.

July 10, 2021

Been using Ferman Chrysler Jeep Dodge RAM of New Port Richey ever since they took over the franchise from Plaza Dodge . Never any issues with the More

by traman34655
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Franke
Jul 12, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

July 09, 2021

As always very happy with the outstanding service. I always get in as soon as possible and the job is done within the time frame. More

by jcgonzv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Henderson
Jul 12, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

July 09, 2021

I was informed that my car needed motor mounts and a transmission mount to stop the thudding that was happening at low rpm and higher gear when accelerating. I didn’t think this sounded correct but I th More

by SHAWN67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Logue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

July 08, 2021

Brought vehicle in because it’s running rough. Changed plugs and said it was done. Still runs rough. Don’t need parts changed, need diagnosis and problem found. More

by JIMWENTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Logue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Jul 09, 2021 -

JIMWENTZ responded

Please give me a phone call so you can better understand my frustration with the dealership. My phone number is (727) 580-1795

July 07, 2021

Normally I see Steve who is ALWAYS phenomenal after I have had a bad experience with another service person and was timid to try another, however, I got Travis this time and he was GREAT!!! Was so easy a More

by PHOLMES8190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Henderson
Jul 08, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

July 07, 2021

Jason was extremely helpful. The service department did a great job of fixing my ac and getting a discount for having to be there 2 times in a month More

by kelsiehilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

July 05, 2021

Staff were very friendly and helpful. Answered my questions with knowledge More

by marcysjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Henderson
Jul 06, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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