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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,311 Reviews

2,311 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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August 26, 2021

Travis, was very kind, and got right to the problem with my Car. if and when i return next year i will be sure to use your establishment again, and again Travis was very professional More

by tinawilliams4
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Henderson
Aug 30, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 26, 2021

Took Charger in for assistance with a navigation update. They were unable to complete the update. neither them nor I realized where to get the code needed to upload the update. More

by Buckojw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name & no picture
Aug 30, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 25, 2021

Did not go there to buy a car but rather pay for service that I was not very happy about! But thanks to Eric (Finance Mgr) who went out of his way to try to help with my concerns, we drove off in new vehic More

by Tom & Suzanne Payne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Dugas, Ray Haas
Aug 26, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 23, 2021

Professional hand off, short wait times, reasonable pricing and excellent customer wait areas! Feedback was timely and review of work performed before payment was thorough. More

by hdj87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franke
Aug 26, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 20, 2021

Great service fast. Great service fast. Great service fast great service fast. Great service fast. Great service faster. Great service fast. Great service fast. Great More

by schiffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Henderson
Aug 26, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 20, 2021

Steve was great. Exceptional service!!!! My low tire pressure light was on, they checked everything possible and no leak. Tire was filled and didnt try to up sell anything. This service department is gr More

by flowerchic65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 18, 2021

The department was the best! They emailed me updates and communicated with me promptly. I would highly recommend this service department and its Management staff for any future business More

by jimpeakcontractorsinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Henderson
Aug 20, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 18, 2021

Did not have good feeling about service did not use factory parts and charged at least 150.00 to much for service that took maybe and hour to complete also did not reset computer on vehicle More

by sgwalden315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 17, 2021

Great service as always. Quick turnaround for oil change and tire rotation. Will continue to visit this dealership for all of my vehicle’s needs More

by TC2856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 17, 2021

Jason was able to squeeze our Jeep in after we discovered a puncture in our tire. He also took care of our regular service at the same time to save us an extra trip back to the dealership. We are very thankf More

by dananny0803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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