Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Service is always easy Thank you for getting my car serviced quickky and at the appt time. Jamie is always polite and friendly. I will definitely make all of my appointm Thank you for getting my car serviced quickky and at the appt time. Jamie is always polite and friendly. I will definitely make all of my appointments here More

Ferman is horrible. This dealership is horrible. My experience has been nothing but frustrating and fruitless when it comes to dealing with them. I purchased a Jeep Comp This dealership is horrible. My experience has been nothing but frustrating and fruitless when it comes to dealing with them. I purchased a Jeep Compass that frequently doesn't start and randomly drains my battery, leaving me stranded at times. I have had the vehicle towed into Ferman multiple times with no answers. I escalated my frustrations to corporate and received a case manager. Case manager spoke with the service director Mike Hughs and he stated that the car is in perfect working order and nothing is wrong with it. Completely ridiculous and a service manager, of all people, should know better. I am to the point that I'd rather trade this car in than really figure out what is wrong with it. Horrible dealership and horrible service department. I have told everyone I know to stay away from Ferman More

Broken door handle Inside door handle broke, took the car in for repair and I was informed that I needed a door panel and the bad news was that they were no longer avail Inside door handle broke, took the car in for repair and I was informed that I needed a door panel and the bad news was that they were no longer available Jamie (Service rep) came to my rescue with a work around that avoided the need of a new panel!!! I no longer have to do a yoga position to get the door opened from the inside. More

Setvice Once my car goes in for service, it seems to take a long time b4 I get it back, although they do complete the service, explain what was done and what Once my car goes in for service, it seems to take a long time b4 I get it back, although they do complete the service, explain what was done and what should be done to make my car better. More

Great, friendly and co-operative My jeep was a guinea pig for these guys and it took them a few times to get it right, but they did it! My suspension is holding up. Mike truly appreci My jeep was a guinea pig for these guys and it took them a few times to get it right, but they did it! My suspension is holding up. Mike truly appreciated my patience and i thank him for that. I was given a rental car for the time it took and truly appreciated Thanks guys you did a great job! More

Provides Good and Courteous Service Scheduling an appt. is fairly easy. They follow up to confirm your appt. several ways - email & phone. Everyone is very pleasant and courteous. They d Scheduling an appt. is fairly easy. They follow up to confirm your appt. several ways - email & phone. Everyone is very pleasant and courteous. They detail your service and approx. costs depending on the service requested. Your vehicle is returned when completed usually in the estimated time frame and is as clean as you brought it in. They inform you if there was any issues or additional maintenance items that you should take under consideration for your next service. Overall a good customer experience. More

Always great servic! Always great service! Helped make my jeep amazing. Anytime you need jeep help reach out to them, best in the business that I've found! Always great service! Helped make my jeep amazing. Anytime you need jeep help reach out to them, best in the business that I've found! More

Great I’ll be back Took care of everything I needed and then some. Great guys in the service department very friendly and I will be sure to recommend all friends and fam Took care of everything I needed and then some. Great guys in the service department very friendly and I will be sure to recommend all friends and family to ferman More

Great Service Jamie was great at Ferman. Handled everything that I requested. I will definitely come back to Jamie and have my service done with him. Could not h Jamie was great at Ferman. Handled everything that I requested. I will definitely come back to Jamie and have my service done with him. Could not have asked for better service!!!! More

Exceptional Very friendly and helpful. Service on the vehicle was perfect, they washed my jeep and made her sparkle. I Olive the people here, saw Eric the fina Very friendly and helpful. Service on the vehicle was perfect, they washed my jeep and made her sparkle. I Olive the people here, saw Eric the finance manager and he remembered us for the purchase and made it a point to say hello and check on us. More