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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,308 Reviews

2,308 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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April 26, 2018

Unexpected win Walked in with the intention of fixing my (previous) vehicle, took a look at a few trucks on my way out an never thought I'd actually be leaving in on More

by xxxxcandlejack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Faulkner, Eric Dugas
Apr 27, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We look forward to serving you in the future!

April 25, 2018

Oil change Disappointed that I had to drive back here ( from Spring Hill) bc the tech didn’t put my drain plug on correctly. Wasted my time . However Jason was a More

by LILEVE1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in service, Brandon Hicks
Apr 26, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review. We look forward to serving you in the future!

April 23, 2018

Good people and good service. I have a tight schedule and Steve was able to get me in to have some warranty work completed. Steve and Drew always take good care of me. Thanks guys. More

by DGDURRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Simpson
Apr 23, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thanks for your review!

April 23, 2018

Did my oil change free and full synthetic Without making an appointment the service manager squeezed me in on a Saturday found out i got 4 free oil changes with my warranty plan More

by JEROMELEWISCANTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Hogle
Apr 24, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

April 21, 2018

Couldn't get it right Couldn't find a manager three out of four things were wrong simply can't even put a trunk back together correctly they didn't even call me to schedul More

by 0217megs0715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Kissinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact Heather Bousquet at 727-847-5555 XT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

April 21, 2018

Great service As soon as i drive up to the service area I am greeted professionaly . Was sent to Jamie who always greets me with enthusiasm and professionalism. A More

by larrybet4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thanks for your review!

April 19, 2018

fast service I was happy with Becky in service she got my ram in fast and was very nice to work with and win I purchased my new ram Tina Robinson was a great at sa More

by GWHARTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Robinson, Becky Morber
Apr 19, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review! We look forward to serving you in the future.

April 19, 2018

service call Good experience, service did an outstanding job. KUDO'S!!!!! Looking forward to my next purchase. I love my jeep this grandmother found her ride, W More

by ISH042012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the young gentleman that helps you when you drive up with your car. He very very nice and helpful., Dennis Mousouris, Jason Whidden, Chris Muniz
Apr 19, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

April 19, 2018

Always a pleasurable experience The ease of scheduling an appointment, the professionalism and concern of the service staff always make the service of my vehicle as painless as possi More

by Rich
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you Rich! We look forward to serving you in the future.

April 19, 2018

I hate come here If it wasn't for me HAVING to bring my jeep here for a recall issue I would never come back. It's always such a hassle. More

by CMAYRANEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I'd rather not name anyone.
Apr 20, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact Heather Bousquet at 727-847-5555 XT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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