Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Great customer service but expensive I took my car in as I have done many times over the past couple of years. I was greeted and everyone was friendly, Jason was very nice. My ac was blow I took my car in as I have done many times over the past couple of years. I was greeted and everyone was friendly, Jason was very nice. My ac was blowing hot air. I was given a full diagnostic $125, however I had complained about a noise my engine was making that wasn't fixed by the fuel induction service they suggested $135. My ac ended up being just a fuse that had burnt up. I was given a quote on my tension struts of $670! which I didn't do because I felt that was too expensive. I spent close to $300, ac is blowing cooler air now, nothing like how it used to be and it's still making a noise while running the engine. Not sure they checked everything. More

quick, neat service. Even though the dealership was especially busy right after the Holiday, Becky checked in my Jeep at the appointment time and notified me as soon as i Even though the dealership was especially busy right after the Holiday, Becky checked in my Jeep at the appointment time and notified me as soon as it was complete. More

Fast feindly Fast friendly service and transport. Vehicle is all good . I don't know what else to write, I just was there for a total if half hour for tecall Fast friendly service and transport. Vehicle is all good . I don't know what else to write, I just was there for a total if half hour for tecall More

Outstanding visit! I'm new to the area and this was my first experience at Ferman's, as soon as I drove my vehicle into the service lane I was promptly greeted with a sm I'm new to the area and this was my first experience at Ferman's, as soon as I drove my vehicle into the service lane I was promptly greeted with a smile and told what to do and where to find my service writer. Jason Logue again greeted me and explained to me what they would be doing to my vehicle. Everything went smoothly and I got my vehicle back when promised, it was an excellent experience. Thank you! More

Fast and friendly They are fast and efficient and the staff is always friendly and helpful. The waiting room is clean and stocked with refreshments and a pleasant area. They are fast and efficient and the staff is always friendly and helpful. The waiting room is clean and stocked with refreshments and a pleasant area. More

Recall work Service work was done very quickly. Staff very helpful. Waiting room accomodations were clean with snacks an d beverages. When in area have had othe Service work was done very quickly. Staff very helpful. Waiting room accomodations were clean with snacks an d beverages. When in area have had other service work done. Always very satisfied. More

Becky is the best! Very customer service oriented. Very prompt returning calls and answering questions. She makes you feel important and not like you are be shuffled t Very customer service oriented. Very prompt returning calls and answering questions. She makes you feel important and not like you are be shuffled through. I was very pleased. More

Prefect service I brought my truck in for a oil change and Jason logue was very helpful. He recommended that I also check the Transmission fluid to. Everyone in ser I brought my truck in for a oil change and Jason logue was very helpful. He recommended that I also check the Transmission fluid to. Everyone in service is very helpful More

Excellant experience. I have always felt that I received excellant service from your service department and this visit followed that pattern. Jason has been very good in a I have always felt that I received excellant service from your service department and this visit followed that pattern. Jason has been very good in advising what should be done as well as following up with me as to when the car was ready for pick up. The prices for services are very reasonable. More

Car Repair Again Ferman provides outstanding service on my repair. Car was towed in the night before and completed the next day. I cant say enough on how amazing Again Ferman provides outstanding service on my repair. Car was towed in the night before and completed the next day. I cant say enough on how amazing this service staff is. Jason in service is my go to guy and he keeps me totally informed from start to finish. Thanks again More