Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Summary Friendly staff, always smiling and greet me as soon as I drive in. Service is quick with TV monitor updates; Customer waiting areas are clean and well Friendly staff, always smiling and greet me as soon as I drive in. Service is quick with TV monitor updates; Customer waiting areas are clean and well stocked. Becky Morber is attentive, keeps customers updated on progress. More

Recall my Salesman ken is awesome took my Jeep in for a recall just thought it would only take a few hours just a little longer than I thought but ok my Salesman ken is awesome took my Jeep in for a recall just thought it would only take a few hours just a little longer than I thought but ok More

Disapointed I waited two hours then asked the status of my repair and it wasn’t until I was inquiring, had to wait even more only to be told they didn’t have the I waited two hours then asked the status of my repair and it wasn’t until I was inquiring, had to wait even more only to be told they didn’t have the parts. The screen inside the waiting area was not kept up to date either. I will get the repair I needed and shall not return. I have gone to the Ferman Ford dealership in Clearwater for two years and they were always outstanding. I also made several calls that were never returned to see if the part was in yet. The term one and done is applicable for this place. More

Great experience Steve was very helpful. He passed on information as soon as he got it. Truck was fixed very quickly. Truck runs great now. I will recommend deal Steve was very helpful. He passed on information as soon as he got it. Truck was fixed very quickly. Truck runs great now. I will recommend dealer to others. More

Dependable and reliable. I have purchased every Chrysler I have owned the past 16 or so years from Ferman and have always had good service. Any problems I may have had were co I have purchased every Chrysler I have owned the past 16 or so years from Ferman and have always had good service. Any problems I may have had were corrected. Steve has taken care of servicing my car over the past 6 or so years and has done a great job. More

oil change took my car in for first oil change...……….they did an unauthorized update and ruined my radio...now my car will be there 2 to 3 days took my car in for first oil change...……….they did an unauthorized update and ruined my radio...now my car will be there 2 to 3 days More

New customer I recently moved to the area and was looking for a jeep dealership to take care of my jeep. After my second visit I can tell you that the service here I recently moved to the area and was looking for a jeep dealership to take care of my jeep. After my second visit I can tell you that the service here is better than I could’ve imagined. From basic maintenance to factory scheduled, and some personal items, they have definitely exceeded anything I could’ve asked for. More

Very nice and on time !! Great job very happy !! They performed the work needed and it was done on time !! The facility was clean and employees were friendly and knowledgeable Great job very happy !! They performed the work needed and it was done on time !! The facility was clean and employees were friendly and knowledgeable!! More

Service Becky and Kevin were great. Becky was the first point of contact and very professional and got us to the right mechanic for our older Jeep. Kevin walk Becky and Kevin were great. Becky was the first point of contact and very professional and got us to the right mechanic for our older Jeep. Kevin walked us through every thing that needed to be done with priority on safety first. We found our mechanis and service center for our cars. More

Outstanding Service Department Thanks Steve for making sure I was able to get my vehicle serviced on a Saturday. Not having to spend all day waiting is a huge plus!!! Thanks Steve for making sure I was able to get my vehicle serviced on a Saturday. Not having to spend all day waiting is a huge plus!!! More