Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Very friendly and helpful! I bought my Jeep at this dealership and this was my first service visit. Everyone I have interacted with here, from salesman to service, has been prof I bought my Jeep at this dealership and this was my first service visit. Everyone I have interacted with here, from salesman to service, has been professional, friendly and extremely helpful. More

New vehicle USB port not working Jamie was very professional and service was timely. The waiting area is clean and comfortable. This was my first experience with the department, so fa Jamie was very professional and service was timely. The waiting area is clean and comfortable. This was my first experience with the department, so far so good. More

Great Friendly and quick service, let me know when my car was ready and when it went into the shop and described exactly what was done to my car Friendly and quick service, let me know when my car was ready and when it went into the shop and described exactly what was done to my car More

Helpful Both my salesman and service contact have been thorough and patient aiming to please the customer. Steve took down my list of concerns and addressed e Both my salesman and service contact have been thorough and patient aiming to please the customer. Steve took down my list of concerns and addressed everyone. When it took a littler longer than they had planned with my additional concerns Steve had me in a loaner car in no time. Much Appreciated! More

Recals I had my Jeep in for a clocksoring recall and a passenger side airbag. I was assigned Steve for an advisor and he is excellent. He made sure I was com I had my Jeep in for a clocksoring recall and a passenger side airbag. I was assigned Steve for an advisor and he is excellent. He made sure I was comfortable and kept me updated through the process. A very pleasant experience. Thanks Steve More

Three thousand mile oil change and tire rotation I felt it took a bit too long but one thing bother me was someone changed my seat and mirror settings but these are minor inconvenience I felt it took a bit too long but one thing bother me was someone changed my seat and mirror settings but these are minor inconvenience More

Quick , friendly service Jamie was the service manager and was a great guy. He called me right after servicing my truck and was very helpful. He even called me after my servic Jamie was the service manager and was a great guy. He called me right after servicing my truck and was very helpful. He even called me after my service appointment to give me a price quote on another item I was inquiring about. Great experience overall. I’ll be back! Thanks again, Jamie. More

Overall good experience When my son & I arrived at the dealership, I was very upset, because I had just purchased the vehicle a month ago and it would not start. Upon enterin When my son & I arrived at the dealership, I was very upset, because I had just purchased the vehicle a month ago and it would not start. Upon entering the service department I requested to speak with the manager or owner, but they were not available. However within about 10 minutes, Steve entered the door and overheard the conversation and he immediately said I will be glad to help you. I think he could tell from my tone that I was not a happy camper I am so glad he was willing to help me because the guy (Jamie, I think that was his name) in the corner to the right with the dark hair just seemed to be totally unconcern with my issues . Not friendly, no help ! Joe Vega was also very helpful, he intially sold me the 2017 Jeep Compass in May. Steve really put me at ease, he was exteremly professional, very knowledgeable, explained everything to me and treated me like he knew me. These two gentlemen really provided me with exceptional service and I appreciate it. I will request Steve for any service advising needs. Overall a great experience. Thanks Sheri Mitchell-Smith More

Recall for Cruise Control on JL Wrangler My visit was hassle free and friendly. Becky did a great job making sure everything was ready to go when I arrived. It was a stress free experience an My visit was hassle free and friendly. Becky did a great job making sure everything was ready to go when I arrived. It was a stress free experience and the whole staff did a great job. More

Recall on my truck Took my truck here fir a recall. Jamie was so great he kept me posted on how long my truck would be there,also my truck had a second recall in it and Took my truck here fir a recall. Jamie was so great he kept me posted on how long my truck would be there,also my truck had a second recall in it and he had that taken care of also. More