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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,308 Reviews

2,308 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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July 16, 2018

Very happy with the service I received . I purchased a Jeep Compass limited in 2013 my dealers name is Tina and she is very professional and very helpful when I need help with my Jeep More

by debrachristensen441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Robinson
Jul 16, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review, Debra!

July 16, 2018

Super Easy!! Ferman Chrysler best around!! Honesty and fair! Make you feel like family, which is honestly hard to find! I a sure you that you won’t be disappointed More

by screamingreelsx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We look forward to serving you in the future!

July 16, 2018

Mandatory service Kelly was so polite and professional, and my vehicle was taking right in and done before its scheduled return time. Thank you for the service More

by SSG TIM DESOUZA USA Ret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Poth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Morber, Joseph Vega
Jul 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thanks for your review, Tim!

July 16, 2018

Recall Excellent service rep. In & out in 1 hour. Control module software update. No cost, waiting area was comfortable, fountain drink machine was very ni More

by Buckojw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thanks for your review!

July 16, 2018

Routine service & recall notice Even though I drive from Dunedin for my service it’s well worth it. Always prompt, friendly and accommodating!! Waiting area always nice and clean. More

by DKUHN1954
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

July 16, 2018

Twice the estimated wait time I went to the service center for a scheduled appointment, it was an oil change and tire rotation. I was the only person in the waiting area for the fi More

by jdunn4208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Logue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact Heather Bousquet at (727) 847-5555 EXT 1135, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

July 16, 2018

Another great experience Once again this service center has over done themselves. Took my car in for service only to find out my service advisor was on vacation, Jason Logue j More

by JR319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We look forward to serving you in the future!

July 16, 2018

Chasing down a clunking noise My 2012 Ram had a clunk noise. It was hard to determine cause, Jamie at service desk took care of me on cost to get to the bottom of it. You can't get More

by KATHY32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thanks for your review, Kathy!

July 13, 2018

Sufficient and professional My service at ferman is always great....thank you very much ferman, i will always do business with this dealership and service dept. My experience wit More

by LamereC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We look forward to serving you in the future, Lamere!

July 13, 2018

Great Service I had appt for 6/29, had to bring in on 6/26 for noise, no a/c, then engine light came on...dropped it off. Service was complete the next day and I HA More

by TLCMISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review! We look forward to serving you in the future.

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