Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Awful place. Terrible experience. Rude and incompetent service staff and manger. Manager Said he was sick but wasn’t wearing mask! service staff and manger. Manager Said he was sick but wasn’t wearing mask! More

German, Chrysler Jeep dealership is a very convenient service center for me to bring my Jeep. Your staff are very professional and courteous. Your waiting room is clean. I really enjoy having a cup of co service center for me to bring my Jeep. Your staff are very professional and courteous. Your waiting room is clean. I really enjoy having a cup of coffee while I wait for my car service to be completed. Mistake, I am very impressed with the short time it takes each time to service my car and I will always come back to this service center. I would definitely recommend this dealership to my family and friends here in Florida. More

After holding my car hostage for 5hrs on a Saturday for an oil change they finally called me (after I tried to call them many times with no answer) and said they just finished the oil change and were about an oil change they finally called me (after I tried to call them many times with no answer) and said they just finished the oil change and were about to check my service lights. Basically paid $200 for them to tell me I needed to dish out $2,000 of I want them to fix my brakes, speed sensors and a hose. Parts cost no more than $200. What a ripoff! So I paid $200 for an oil change and a 5 minute diagnosis basically. Bought the vehicle here and think its pretty weird these parts are bad after only 3yrs when I barely drive the car. Never again. 😐 More

I was told on Friday my vehicle would be completed and available for pickup the following day. It was not, and I wasn't contacted at all. When I went under the hood for a dead battery a week later, I re available for pickup the following day. It was not, and I wasn't contacted at all. When I went under the hood for a dead battery a week later, I removed a shop towel from this service. More

This is the worst experience I have ever had with any dealership. I have continued to escalate this matter and have not heard back which is extremely frustrating. dealership. I have continued to escalate this matter and have not heard back which is extremely frustrating. More

I like coming here because the workers are very polite and I’m not there that long. and I’m not there that long. More

It took 2 hours for a oil changeI made the appointment It took 2 hours for a oil change I made the appointment for 8-45 but my truck didn't go in for service until 9 -3 mom0 It took 2 hours for a oil change I made the appointment for 8-45 but my truck didn't go in for service until 9 -3 mom0 More

I needed to cancel a part order that was no longer needed. David Kaminski processed the credit to my charge card for the $915.71 without any hassle. Very polite and professional guy. Thank you David K needed. David Kaminski processed the credit to my charge card for the $915.71 without any hassle. Very polite and professional guy. Thank you David Kaminski More

Service did my car correctly and quickly. Would come back here for service again if needed. here for service again if needed. More

speedy service and great Customer care Have been going speedy service and great Customer care Have been going for over 10 years and have always had a good experience speedy service and great Customer care Have been going for over 10 years and have always had a good experience More