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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center
New Port Richey, FL
2,308 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,308 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center
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August 16, 2018
Water pump replacement Typical dealership repair experience. Had water pump replaced, couldn't really get a decent response as to why a water pump would fail on a vehicle th Typical dealership repair experience. Had water pump replaced, couldn't really get a decent response as to why a water pump would fail on a vehicle that only had 35500 miles on it. Unusual for me to see a water pump price that didn't include the gasket. Seems an easy way to add an additional $17 to the bill. Then of course you have to pay 32 plus $$ to get new antifreeze. And before they do anything, you have to agree to $125 plus diagnostic charge that will be applied toward the repair. Could be possible if you were looking at something above and beyond a coolant leak. Nobody works for free, I get that. More
by WPILOTTE
Verified CustomerEmployees Worked With
August 16, 2018
Excellent service department Service was beyond excellent, Everyone in the service department were very nice and helpful. I will definitely use this dealership for all my vehicles Service was beyond excellent, Everyone in the service department were very nice and helpful. I will definitely use this dealership for all my vehicles needs. More
by Becky Morber
August 15, 2018
ALWAYS excellent ! My Service Department visits to Chrysler Jeep Dodge RAM of New Port Richey FL are always excellent. Their Customer Service Representatives are knowled My Service Department visits to Chrysler Jeep Dodge RAM of New Port Richey FL are always excellent. Their Customer Service Representatives are knowledgeable, trustworthy, and efficient, especially Jason Logue. His professionalism and sincerity are unsurpassed. More
by futuraproductions
Employees Worked With
August 15, 2018
Quick and Professional Quick, professional and competent. I had to bring my vehicle in as part of a recall. Also had to have a part replaced. It wasn’t in stock but it was o Quick, professional and competent. I had to bring my vehicle in as part of a recall. Also had to have a part replaced. It wasn’t in stock but it was ordered for me and a new appointment has been sch dukes to have it installed. More
by MAXIMUSMORGAN1971
Employees Worked With
August 15, 2018
recall item Made appointment, arrival was expected. Check in was easy. Recall item taken care of within 1 hour. Comfortable waiting room, friendly service. Wi Made appointment, arrival was expected. Check in was easy. Recall item taken care of within 1 hour. Comfortable waiting room, friendly service. Will return for future service. More
by rayfan3
Employees Worked With
August 15, 2018
Very pleased The rep was very professional and courteous. I will definitely return for service when needed. I will recommend to my friends and family. Thank you The rep was very professional and courteous. I will definitely return for service when needed. I will recommend to my friends and family. Thank you More
by vmpags
Employees Worked With
Becky Morber
August 13, 2018
Great Service This was our first experience with this Jeep dealership. Customer Service was excellent and very nice people to work with there. Work was completed as This was our first experience with this Jeep dealership. Customer Service was excellent and very nice people to work with there. Work was completed as promised. More
by donnadarrin
Employees Worked With
August 13, 2018
Awesome service department! Treated like family. We will definitely recommend the service department to everyone! We will return with our service needs. No need to go elsewhere!! Treated like family. We will definitely recommend the service department to everyone! We will return with our service needs. No need to go elsewhere!!! Awesome. More
by lukester777
Employees Worked With
August 13, 2018
Oil change tire rotation Becky is great! So is Jason! Was in and out quickly! Nice waiting area! I’ve had a lot of problems with my 2014 Jeep Cherokee but Ferman was very help Becky is great! So is Jason! Was in and out quickly! Nice waiting area! I’ve had a lot of problems with my 2014 Jeep Cherokee but Ferman was very helpful. Love my Jeep! More
by DOREEN1013
August 11, 2018
Exellent service Every part of my experience was excellent. I got there at the appointed time and Becky was ready for me. Took my Jeep and had the oil changed while I Every part of my experience was excellent. I got there at the appointed time and Becky was ready for me. Took my Jeep and had the oil changed while I waited in the A/C. More
by BROOKERCREEK
Employees Worked With
Becky Morber
