Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

About 4 years and Steve still providing me with a great customer service. This guy know his job! Also, technicians do a great and accurate diagnosis job. Thank you guys!!! customer service. This guy know his job! Also, technicians do a great and accurate diagnosis job. Thank you guys!!! More

I brought my car there for a SCHEDULED oil change at 9:30 am and it wasnt started until 1:30 pm. Then when I asked about it they only said "were backed up". Terrible service. am and it wasnt started until 1:30 pm. Then when I asked about it they only said "were backed up". Terrible service. More

Decent time in and out. This past time they forgot to rotate my tires though. rotate my tires though. More

Steve in service is always quick and efficient. The whole team have always been nice and try to make sure I’m taken care of. Great people . team have always been nice and try to make sure I’m taken care of. Great people . More

As usual the service on my Dodge Charger was exceptional. I had made an appointment before bringing the Charger and was serviced at the time of the appointment. All staff are very professional. I had made an appointment before bringing the Charger and was serviced at the time of the appointment. All staff are very professional. More

Everyone was very pleasant and friendly. Dave was really nice. I enjoyed waiting in the service waiting Room. The wait was not to long 1 1/2 hrs. Didn’t mind at all. Your Coffee Machine is fantastic- Enjoye nice. I enjoyed waiting in the service waiting Room. The wait was not to long 1 1/2 hrs. Didn’t mind at all. Your Coffee Machine is fantastic- Enjoyed 🌟🌟🌟🌟. When vehicle finished someone came right away to notify completed. Will be back and recommend to others. More

Third service appointment for same issue. Dealer insists I’m not having the issue that I state. I bring the car in and they say they did nothing, it’s working correctly. When I leave the dealer the start/st I’m not having the issue that I state. I bring the car in and they say they did nothing, it’s working correctly. When I leave the dealer the start/stop works once or twice and then stops working again More

Steve, my service manager, was professional and courteous throughout the process. I was aware of progress/status throughout the repairs process. Furthermore, I appreciate that Steve let me know when a loane throughout the process. I was aware of progress/status throughout the repairs process. Furthermore, I appreciate that Steve let me know when a loaner car was available. That was a big assist for me. More

IFeel waiting almost 3 hrs for a oil change And Battary I Feel waiting almost 3 hrs for a oil change And Battary as a long time I Feel waiting almost 3 hrs for a oil change And Battary as a long time More

Thanks for the awesome work that you always provide. Jason L. always keeps me updated while I wait for my service to be completed. Jason L. always keeps me updated while I wait for my service to be completed. More