Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Staff keep in constant contact with you about your vehicle and are concerned as the customer. vehicle and are concerned as the customer. More

Dealership recommended a $3000 plus heater core and radiator change out . The problem was fixed with a $90 cooling system flush . Stay away from this service center find a local business , buil radiator change out . The problem was fixed with a $90 cooling system flush . Stay away from this service center find a local business , build a relationship, support your small business’s More

This is beyond belief.Brought vehicle in with warning light issue.Got run around and horrid prices.Now I get the vehicle back as d it’s leaking oil and radiator coolant.Idiots..I live in gated community light issue.Got run around and horrid prices.Now I get the vehicle back as d it’s leaking oil and radiator coolant.Idiots..I live in gated community!Last week no leaking and now it is!Better business bureau is next.You guys are criminals! More

I made an appointment for an oil change and didn’t leave until 2 hours later until 2 hours later More

My service advisor, Steve, is very helpful. I love that you have a shuttle service too. you have a shuttle service too. More

Gave a price for a repair that was totally insane.Told me a part wasn’t available and could get one from junk yard and charge 2x the list price from molar.Lied about service charge and had no answers about p a part wasn’t available and could get one from junk yard and charge 2x the list price from molar.Lied about service charge and had no answers about part or numbers.Had to argue to get a part number and vehicle particulars.Little man attempted to intimidate me when I refused payment for unfinished estimate.The worst experience I have had in 44 years of automobile usage.I also had purchased and used this dealer a few times over last 10 years.Service supervisor said he knew nothing about it and yet the representative said he needed to approve part purchase.Never ever again.Jeep built lemons in grand Cherokee and they will not help you with it at German!Putrid costumer service! More

Advisor was engaged and maintained good communication. Vehicle was ready when promised. Thank you much. Vehicle was ready when promised. Thank you much. More

Kept us appraised and did fantastic work. Price was fair and service great. All personnel were courteous and efficient. and service great. All personnel were courteous and efficient. More

Everybody connected with the service of my 2005 Dakota was courteous and efficient, from Cindy (on the phone), to David and Steve (service managers), to all the guys who worked on (and washed) my truck. was courteous and efficient, from Cindy (on the phone), to David and Steve (service managers), to all the guys who worked on (and washed) my truck. Thanks to all for the excellent service. More

We have always had great customer service and will continue to use this dealership. Thank you continue to use this dealership. Thank you More