Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Dealership was fast, professional and effective. They were able to diagnose and fix the problem were able to diagnose and fix the problem More

It was very easy to get an appointment for service of my Jeep Cherokee thanks to Steve Brawer. Service is always great! Staff are very pleasant. The waiting area and bathrooms are very clean. Earl who gave Jeep Cherokee thanks to Steve Brawer. Service is always great! Staff are very pleasant. The waiting area and bathrooms are very clean. Earl who gave my husband and me a ride home and back to the dealership was very pleasant. More

Scheduled an oil change and tire rotation. They were busy. But finished in a timely manor. busy. But finished in a timely manor. More

Nice dealership clean and pleasant public areas superb reception from the staff excellent service....That was my first visit...Wont be the last RRay reception from the staff excellent service....That was my first visit...Wont be the last RRay More

There was no regular Coke in the fountain machine, only diet. Other people waiting were very loud. Hard to get any work done. diet. Other people waiting were very loud. Hard to get any work done. More

I am very pleased with with my services and interactions with David and Jason at Ferman Chrysler Jeep Dodge RAM of New Port Richey. I will continue to bring my vehicles to this location because of there wil with David and Jason at Ferman Chrysler Jeep Dodge RAM of New Port Richey. I will continue to bring my vehicles to this location because of there willingness to help and their great customer service. More

Very courteous and did a great job...I was from out of state and they treated me well... state and they treated me well... More

The biggest down fall is that follow up calls come from a call center. Not the service center where the vehicle was dropped off. call center. Not the service center where the vehicle was dropped off. More

Great Service Department Representatives, fast turnaround on repair, and thorough explanations of what had to be fixed. A very pleasurable experience overall on repair, and thorough explanations of what had to be fixed. A very pleasurable experience overall More

I feel this service department should focus more on customer satisfaction. I seem to have problems every time I come here. If a customer schedules a courtesy shuttle online then you probably shouldn’t customer satisfaction. I seem to have problems every time I come here. If a customer schedules a courtesy shuttle online then you probably shouldn’t send your driver to the bank at that time. More