Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Someone needs to call because we were told it was fixed and it is not. and it is not. More

The service isn’t complete because they didn’t have parts. Those are on order so we’ll see how that works out parts. Those are on order so we’ll see how that works out More

The staff was friendly and very professional and got my car done in a reasonable time car done in a reasonable time More

Service manger and general manager are great they listened and took care of all issues listened and took care of all issues More

Ferman service was able to track down electrical problems and resolve the issues quickly and completely. and resolve the issues quickly and completely. More

Missed Xmas/w/children no loaner offered as promised. 3 service visits just this year. service visits just this year. More

Staffing shortages have caused delays in routine repairs. Two weeks to repair, without ordering new parts. Two weeks to repair, without ordering new parts. More

My Jeep was there for almost three months. Communication was terrible. Picked up my vehicle today and found extra parts sitting in the cup holder. Left the dealership and now there is a skip in the brand ne was terrible. Picked up my vehicle today and found extra parts sitting in the cup holder. Left the dealership and now there is a skip in the brand new engine that was put in. More

Everyone there is very professional and listens to you when you bring in your vehicle for repairs. They take good care of their customers. when you bring in your vehicle for repairs. They take good care of their customers. More

Jeremy was fast and effective at his work. We felt at ease and we’re pleasantly surprised when the car was finished quickly and correctly! ease and we’re pleasantly surprised when the car was finished quickly and correctly! More