Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Great service! Always thorough with my service, informative and cognizant of my waiting time. Thank you for a job well done! Will continue to do business here. Always thorough with my service, informative and cognizant of my waiting time. Thank you for a job well done! Will continue to do business here. More

Great experience Jason was so helpful and informative and made sure to keep in contact while they had my vehicle. He was very professional and addressed all of my conc Jason was so helpful and informative and made sure to keep in contact while they had my vehicle. He was very professional and addressed all of my concerns More

recall Friendly, fast service. My jeep was done before time quoted. Awesome. Steve was very helpful and pleasant to do business with. I will definitely retur Friendly, fast service. My jeep was done before time quoted. Awesome. Steve was very helpful and pleasant to do business with. I will definitely return. More

Wont use this service department again Took my 2019 Jeep Wrangler in for its first oil change and tire rotation. When I arrived I mentioned that the new 2019 Wrangler require 5 quarts of oi Took my 2019 Jeep Wrangler in for its first oil change and tire rotation. When I arrived I mentioned that the new 2019 Wrangler require 5 quarts of oil opposed to the previous models that require 6 quarts. Get my service invoice and it says 6 quarts were added. I expressed my concerns to the service advisor who still claimed that 6 quarts was correct despite me pointing out in the owners manual where it says 5 quarts. Took 3 days to get in contact with the service manager who finally was able to resolve the issue. Also asked for my spare tire to be incorporated in the tire rotation, come to find out it was never touched. Definitely won’t be returning to this service department as I can not trust them to perform something as simple as an oil change correctly. More

Excellent Service from Jamie Jamie and his service team is outstanding. The work that needed to be done was performed in a very professional and timely manner. Would highly recomm Jamie and his service team is outstanding. The work that needed to be done was performed in a very professional and timely manner. Would highly recommend. More

2019 ram 1500 classic First oil change and tire rotation. Everything is good. They are changing the back window due to a problem with the seal. They took care of me in and First oil change and tire rotation. Everything is good. They are changing the back window due to a problem with the seal. They took care of me in and out quickly More

Everything was great. No problems, Jamie is awesome, service was quick & as far as I can tell everything was done correctly, I will be back to Ferman January. No problems, Jamie is awesome, service was quick & as far as I can tell everything was done correctly, I will be back to Ferman January. More

Great experience Love the employees there will always be giving my work on my vehicles. Just the fact that this dealership goes out of it’s way to make sure any proble Love the employees there will always be giving my work on my vehicles. Just the fact that this dealership goes out of it’s way to make sure any problems are corrected n the customer satisfied. With all the dealers that I have dealt with back in Cleveland Ohio n here in Florida this dealership is ranked number one with us . Thank You Steve n Michelle we love you! More

Good experience Fast and friendly service! I wasn't expecting to be in and out as quick as I was. It was an overall good experience. Dustin did great! Fast and friendly service! I wasn't expecting to be in and out as quick as I was. It was an overall good experience. Dustin did great! More

Becky in the service department ROCKS!!! We have 2 Jeep wranglers and always bring them here to be serviced! Becky has been helping us out for the past few years and she is just wonderful! S We have 2 Jeep wranglers and always bring them here to be serviced! Becky has been helping us out for the past few years and she is just wonderful! She always has a smile on her face and makes sure we are in and out of there in no time! She was an extra blessing me today too during our visit! Always have a great experience at Ferman and the staff is just incredible!!! More