Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Great service Showed up for one recall repair, found out there was actually two. Both were taken care of promptly and they also updated my cars radio and GPS system Showed up for one recall repair, found out there was actually two. Both were taken care of promptly and they also updated my cars radio and GPS system for a great deal thanks to Jason. He provided excellent service! More

2015 Ram 1500 - NPR Ferman Chrysler Excellent service. Stever Brawer has been my service representative for the last three years. I take my Challenger and Ram 1500 to Ferman Chrysler Jee Excellent service. Stever Brawer has been my service representative for the last three years. I take my Challenger and Ram 1500 to Ferman Chrysler Jeep Dodge Ram. Whether I'm taking my vehicles for regular service, warranty or repair, they have always taken care of me. More

Great service group Went in with no appt with a slow leak in tire and was serviced in a very timely manner. Much appreciated as I was happy to get back on the road. Went in with no appt with a slow leak in tire and was serviced in a very timely manner. Much appreciated as I was happy to get back on the road. More

Horrible customer service Two Saturday in a row I was told to bring my car in to service a recall that I was under the impression was previously completed ,but turned out it wa Two Saturday in a row I was told to bring my car in to service a recall that I was under the impression was previously completed ,but turned out it was not due to missing parts. Also needed the gas cap & a light changed. After my car was sitting there since the 9 AM, i received a message that it was ready and come pick it up. Sitting in my car ready to drive home I realized nothing was done, recall still not fixed, gas cap and light not changed....and none could help me because Jason was not there anymore, there was no manager onsite, basically everyone just passed the ball to the next person, but the issue is still not resolved. Both times I was given incorrect information and dealt with Jason. Incidentally there was another customer who returned also due to incomplete items and incorrect pricing, he also dealt with Jason and said he has had bad experiences with him in the past, Jason does not seem to understand or care about basic customer service needs. More

Oil change Went in for an oil change and as always the service was great and every time I choose my tecnichisn and am I never disappointed Went in for an oil change and as always the service was great and every time I choose my tecnichisn and am I never disappointed More

Excellent customer service. Becky in the service department is a real jewel! The best! She went above and beyond to make sure we were satisfied with the service. Becky in the service department is a real jewel! The best! She went above and beyond to make sure we were satisfied with the service. More

Oil change Love this place. Always friendly and reliable. We have been going here for the past 7 years. Love the waiting room. Great donuts Thank you Love this place. Always friendly and reliable. We have been going here for the past 7 years. Love the waiting room. Great donuts Thank you More

2014 Dodge Journey Jason the service advisor at Ferman Chrysler went out of his way to make sure the vehicle was repaired properly and at a fair price. Jason the service advisor at Ferman Chrysler went out of his way to make sure the vehicle was repaired properly and at a fair price. More

Oil change Easy scheduling online for service and same day. I arrived at the dealership early and they finished early, under one hour Waiting experience very c Easy scheduling online for service and same day. I arrived at the dealership early and they finished early, under one hour Waiting experience very comfortable. More

5 Star Service I've found that your service manager can make or break your service experience. My service manager, Jamie, always sets realistic expectations, keeps m I've found that your service manager can make or break your service experience. My service manager, Jamie, always sets realistic expectations, keeps me informed of progress, and provides guidance on what needs immediate attention and what can wait. I always ask for Jamie when I make an appointment. More