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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,311 Reviews

2,311 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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January 19, 2022

Excessive amount of time for a scheduled warranty repair,5 months for part ... 1.5 weeks for appointment and 1 week without my vehicle More

by Evansjesse74
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Brawer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Franke
Jan 20, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 18, 2022

Very Good service it was a job well done, oil change and quick check up ! More

by DAVIDCSINFL
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 17, 2022

Always clear and respectful when communicating services needs and estimates. Work is completely in a timely matter as well. More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franke
Jan 18, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 16, 2022

Good service just wish they would call when the car is ready instead of me having to call to find out myself More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 16, 2022

Great people great service they go out of their way to help. I strongly recommend Ferman Dodge More

by FITZ18R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 13, 2022

Was quick , but should put out coupons a lot of money for a oil change and tire rotation on a six cylinder. More

by gumbyy98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 13, 2022

Very friendly and courteous. Was in and out in a short time and on my way. More

by knight84cs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franke
Jan 14, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 11, 2022

Nice clearness job well done ok ok ok ok ok ok ok ok ok ok More

by VCHIAVET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 11, 2022

Nice place, service advisor was great and I didn't have to wait to long before my truck was ready. More

by DAccaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Franke
Jan 12, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 11, 2022

This dealership is clean and comfortable while waiting on my car Service was great. Everyone is so nice. More

by nancyj48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

Jan 13, 2022 -

nancyj48 responded

Your Dealership very friendly and respectful. I appreciate your thoughtfulness.

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