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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,309 Reviews

2,309 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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September 02, 2019

Length of time. I had an appointment and had to wait over 3 hours there for an oil change and tire rotation. If I have to choice to go to a different one to use my ca More

by j21s2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Becky Morber
Sep 05, 2019 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 02, 2019

Quick & Professional This was my first ever new vehicle service appointment and I must say, it was very pleasant. Jamie checked me right in and I was out in under an hour. More

by MLEWIS147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

September 02, 2019

Amazing service I had a few issues with my Jeep Renegade, all was taken care. They worked directly with my insurance company and gave my car a clean bill of health. D More

by ojjustice7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin, Becky Morber
Sep 05, 2019 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

September 02, 2019

Disappointing to say the least. Took the car in for two recall issues and was told the appointment would need to be made for at least five days out so both parts in reference to the More

by keithbaldwan48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review, keithbaldwan48! Please contact us to let us know how we can serve you better next time.

September 02, 2019

Completely satisfied. Was treated with complete professionalism. Made sure I was completely satisfied with the results. Follow up by Becky was nice and shows that you are More

by Sarge1733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana, Becky Morber
Sep 05, 2019 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

September 02, 2019

Quick, Easy and quick service. Steve is a great person to use when you are having your vehicle serviced. Steve went above and beyond to assist me. More

by paulrobbinsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 31, 2019

Love Jamie Jamie made sure the work on my vehicle was done properly. The car was detailed to make sure all issues prior to purchase were fixed. Now my vehicle is More

by afiore26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 31, 2019

Always the BEST! Mike and Jason are always fantastic to work with, easy to understand, very responsive, and the quality of the service is always spot on. Thank you Mik More

by dgesualdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 30, 2019

Service Jamie was very helpful getting my truck in and out fast. My four wheel drive was out and I needed truck to prepare for hurricane. Thanks More

by KATHY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 30, 2019

Jeep repair Steve was great! He was polite and had great communication. I appreciate all his help! I will definitely bring the Jeep back should it need any repai More

by brooke24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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