Ferman Chrysler Jeep Dodge of New Port Richey - Service Center
New Port Richey, FL
2,309 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center
Length of time. I had an appointment and had to wait over 3 hours there for an oil change and tire rotation. If I have to choice to go to a different one to use my ca I had an appointment and had to wait over 3 hours there for an oil change and tire rotation. If I have to choice to go to a different one to use my care package certificates I will. More
Quick & Professional This was my first ever new vehicle service appointment and I must say, it was very pleasant. Jamie checked me right in and I was out in under an hour. This was my first ever new vehicle service appointment and I must say, it was very pleasant. Jamie checked me right in and I was out in under an hour. Thank you Jamie for your AWESOME service! More
Amazing service I had a few issues with my Jeep Renegade, all was taken care. They worked directly with my insurance company and gave my car a clean bill of health. D I had a few issues with my Jeep Renegade, all was taken care. They worked directly with my insurance company and gave my car a clean bill of health. Dustin was awesome, stayed in touch with me the whole way. I truly recommend them. More
Disappointing to say the least. Took the car in for two recall issues and was told the appointment would need to be made for at least five days out so both parts in reference to the Took the car in for two recall issues and was told the appointment would need to be made for at least five days out so both parts in reference to the recall are sure to be there. Upon our arrival, we were informed one of the two required parts was not there. If we had been told this ahead of time we would have rescheduled. Then we had the car serviced and were told the fluids would be checked with the oil change; however, the fluids were not checked or filled. The service tech we dealt with, Jason, was very polite and professional and the aforementioned issues were clearly not his fault. More
Completely satisfied. Was treated with complete professionalism. Made sure I was completely satisfied with the results. Follow up by Becky was nice and shows that you are Was treated with complete professionalism. Made sure I was completely satisfied with the results. Follow up by Becky was nice and shows that you are dedicated in customer satisfaction More
Quick, Easy and quick service. Steve is a great person to use when you are having your vehicle serviced. Steve went above and beyond to assist me. use when you are having your vehicle serviced. Steve went above and beyond to assist me. More
Love Jamie Jamie made sure the work on my vehicle was done properly. The car was detailed to make sure all issues prior to purchase were fixed. Now my vehicle is Jamie made sure the work on my vehicle was done properly. The car was detailed to make sure all issues prior to purchase were fixed. Now my vehicle is ready. A shame it wasn’t in this great condition upon purchase. More
Always the BEST! Mike and Jason are always fantastic to work with, easy to understand, very responsive, and the quality of the service is always spot on. Thank you Mik Mike and Jason are always fantastic to work with, easy to understand, very responsive, and the quality of the service is always spot on. Thank you Mike, Jason, and Ferman NPR. More
Service Jamie was very helpful getting my truck in and out fast. My four wheel drive was out and I needed truck to prepare for hurricane. Thanks Jamie was very helpful getting my truck in and out fast. My four wheel drive was out and I needed truck to prepare for hurricane. Thanks More
Jeep repair Steve was great! He was polite and had great communication. I appreciate all his help! I will definitely bring the Jeep back should it need any repai Steve was great! He was polite and had great communication. I appreciate all his help! I will definitely bring the Jeep back should it need any repairs. More