Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Great Service Becky is my go to person when it comes to anything related to my Jeep maintanance. Service was on time and completed with no issues. Becky is my go to person when it comes to anything related to my Jeep maintanance. Service was on time and completed with no issues. More

Organized Scam I brought my vehicle in for 1 problem, but after my vehicle left it had 5 other problems,THAT IT DIDN'T HAVE BEFORE IN WENT INTO THE SHOP & over $1700 I brought my vehicle in for 1 problem, but after my vehicle left it had 5 other problems,THAT IT DIDN'T HAVE BEFORE IN WENT INTO THE SHOP & over $1700 worth of needed repairs!👎🏾 More

trouble with door latch they solved my problem. we are still working on a sliding door problem. i am confident it too will be taken care of. Jamie did a fine job. they solved my problem. we are still working on a sliding door problem. i am confident it too will be taken care of. Jamie did a fine job. More

Tech writer Jason is always attentive when I come for service. He always ask is there anything else. He always checks to see if there are updates for my vehicle Jason is always attentive when I come for service. He always ask is there anything else. He always checks to see if there are updates for my vehicle More

Great Customer Service Well, I needed to have my ABS system looked at, and Steve Brawer and the techs did an outstanding job of troubleshooting the issue and fixing it right Well, I needed to have my ABS system looked at, and Steve Brawer and the techs did an outstanding job of troubleshooting the issue and fixing it right the first time. I have such great confidence that they take care of my Jeep that they're the only folks I'll let work on my Jeep for anything other than an oil change. More

Hard-working Dodge family Jason always explains everything to me to the point of exactly what's going on what they're able to do what would be covered what would not be covered Jason always explains everything to me to the point of exactly what's going on what they're able to do what would be covered what would not be covered and makes it to where everything's going to work out the way he's handling it for me More

Ferman cares! This was my 3rd time back to Ferman for an entertainment system issue with my 2018 Charger. Each time I am treated with respect and that goes a long w This was my 3rd time back to Ferman for an entertainment system issue with my 2018 Charger. Each time I am treated with respect and that goes a long way with me. Getting my car fixed is a must but I also understand challenges and am willing to work with Ferman because of the way I am treated by their service department. Great job Jason! More

Excellent The only problem I have is the wrong Date was put on my next Service Sticker but I will stop by to get this corrected. The only problem I have is the wrong Date was put on my next Service Sticker but I will stop by to get this corrected. More

Women should not use Furman service. My appointment was for 8:30 AM I left the show room at noon. They took 10 other scheduled appointments Ahead of mine and left me sitting waiting My appointment was for 8:30 AM I left the show room at noon. They took 10 other scheduled appointments Ahead of mine and left me sitting waiting More

Very unprofessional service advisors. It sucked. Very unprofessional. Wish I could have treated them the same way but I have more class than that. After me I watched them be unprofessiona It sucked. Very unprofessional. Wish I could have treated them the same way but I have more class than that. After me I watched them be unprofessional to the next customer an old lady. More