Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

A+ service always! Always a pleasure when Steve is my service guy!!!! Class act and he always goes above and beyond to make sure I am 1000% satisfied with any work done! Always a pleasure when Steve is my service guy!!!! Class act and he always goes above and beyond to make sure I am 1000% satisfied with any work done! More

Jamie of Service Dept was great 4 things taken care of while we waited. Jamie kept us informed of progress. Got oil change and safety recall notice was repaired. Customer lounge w 4 things taken care of while we waited. Jamie kept us informed of progress. Got oil change and safety recall notice was repaired. Customer lounge was great More

Wheel sensor Jamie got my truck into the shop and fixed very quickly. He is great at what he does and I will only see him when I come in for service. Jamie got my truck into the shop and fixed very quickly. He is great at what he does and I will only see him when I come in for service. More

Excellent Service Had noise in my A/C system, turns out, the condenser had a leak. My service advisor, Jamie, ordered the parts and scheduled the repair for following Had noise in my A/C system, turns out, the condenser had a leak. My service advisor, Jamie, ordered the parts and scheduled the repair for following day. Repair was done, and, my A/C unit is performing perfectly. I have the Mopar Lifetime Warranty and only paid my deductible. Great warranty! More

Happy I was treated like I was the prime customer. Jason was always on top of my needs. He worked around my schedule not his. I’ll be Back I was treated like I was the prime customer. Jason was always on top of my needs. He worked around my schedule not his. I’ll be Back More

Christians visit Took my car in to get engine thermometer replaced try got it done in half the estimated time while providing a clean and friendly waiting area with sn Took my car in to get engine thermometer replaced try got it done in half the estimated time while providing a clean and friendly waiting area with snacks. More

Key replacement Excellent service in quoted time frame. All providers are knowledgeable, competent and friendly. Comfortable setting while waiting for service to be Excellent service in quoted time frame. All providers are knowledgeable, competent and friendly. Comfortable setting while waiting for service to be completed . Would definitely recommend to friends More

5 items taken care of in one visit Jamie in service department was really helpful. He even noticed I needed new windshield wiper blades. Got an oil change and safety recall action ta Jamie in service department was really helpful. He even noticed I needed new windshield wiper blades. Got an oil change and safety recall action taken care of. He kept us informed More

jeep service The work took a little longer than expected however the department did a thorough job. I have confidence that Jeep was fixed correctly. would highl The work took a little longer than expected however the department did a thorough job. I have confidence that Jeep was fixed correctly. would highly recommend! More

Recall Took car in on my vacation to have 2 recalls done. I had made an appointment a month in advance was told by the lady making my appointment they would Took car in on my vacation to have 2 recalls done. I had made an appointment a month in advance was told by the lady making my appointment they would have the parts. They fixed the recall for the air bag but couldn't replace the catalytic converter they stated they only get so many in each week and didn't have one!!!!! I had an appt and they should have set one aside for me!!!! Now I have to reschedule the appointment which is extremely unacceptable. It's not convient to just drop my car off anytime I work 45 min away. Very upset with this experience and how I was treated. More