Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Very good received my van very very clean Courteous, helpful, seem to understand my situation completely, overall was satisfied with the work and the attitude of Steve who was taking care my v Courteous, helpful, seem to understand my situation completely, overall was satisfied with the work and the attitude of Steve who was taking care my van. Felt that I was being considered completely More

Thorough job. Quality service. Unfortunately I do not recall the service reps name. Initially I was helped by a woman. When I returned to pick up my car it was a ma Quality service. Unfortunately I do not recall the service reps name. Initially I was helped by a woman. When I returned to pick up my car it was a man. Both were helpful. More

Service Dustin was really helpful and sent me some helpful information after my appointment was over. I really appreciated that he did that for me and it put Dustin was really helpful and sent me some helpful information after my appointment was over. I really appreciated that he did that for me and it put me at ease. More

Great Service from a Great Team ! I had brought my Pacifica in to the dealer because of some paint defect. I met a girl there named Dyna who said she was the Warranty Clerk. She told m I had brought my Pacifica in to the dealer because of some paint defect. I met a girl there named Dyna who said she was the Warranty Clerk. She told me about a bulletin that Chrysler was aware of my concern and that it would be taken care of under warranty. She took all my information and said she would call when a loaner would become available. I think just and few weeks went by when I received a call from Dayna that they had the loaner and the time to correct the paint concern. When I arrived I met with Dyna who introduced me to a Service Advisor named Steve Brawer who then wrote up my Van and all paper work needed for loaner. Just a few days later they called and said van was ready. I pulled down the drive and saw Steve who had my paper work and Van ready for me to pickup. Could not have been any easier. Thanks to a great service team and body shop my Van looks great. More

Friendly Service The service manager, Jamie, was friendly and helpful. He walked me through the details and gave me suggestions for non service issue. It was a crazy The service manager, Jamie, was friendly and helpful. He walked me through the details and gave me suggestions for non service issue. It was a crazy day and he made sure to spend sufficient time. More

The service team listens and responds with courteous service. I waited for my oil change and it was a quick pleasant experience. I will definitely return. service. I waited for my oil change and it was a quick pleasant experience. I will definitely return. More

Warranty Work Brought in my 17 Jeep Cherokee for Warranty work, had me in and out in no time, very satisfied.no hassle, did not try to sell me anything I didn’t wan Brought in my 17 Jeep Cherokee for Warranty work, had me in and out in no time, very satisfied.no hassle, did not try to sell me anything I didn’t want or need. More

Couldn’t fix problem after three tries I had to take my vehicle to another Jeep dealer b/c they couldn’t fix it at Ferman. To boot, they were not friendly and didn’t return my phone call. T I had to take my vehicle to another Jeep dealer b/c they couldn’t fix it at Ferman. To boot, they were not friendly and didn’t return my phone call. Thumbs down. More

Jamie He was very professional and knowledgeable . He was also friendly and met me at my vehicle upon arrival I believe he is a asset to your team and I re He was very professional and knowledgeable . He was also friendly and met me at my vehicle upon arrival I believe he is a asset to your team and I recommend him for a promotion More

Steve went above and beyond Steve my service manager went above and beyond to resolve an issue on the driver s seat. Je has always provided outstanding service to me when I have Steve my service manager went above and beyond to resolve an issue on the driver s seat. Je has always provided outstanding service to me when I have brought my van in for service. More