Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Amazing Service We took our Chrysler 300 for routine maintenance and correction/ repair of a passenger airbag (recall notice). We had amazing service with Jamie! We We took our Chrysler 300 for routine maintenance and correction/ repair of a passenger airbag (recall notice). We had amazing service with Jamie! We scheduled the appointment, and found no delays on dropping the car off. Within a couple of hours, oil change/ routine service and the airbag repair were completed. Additionally, the vehicle was vacuumed and washed complimentary! We will continue to take both of our vehicles here for maintenance and any service needed, as it is very hard to find customer service as good as this anywhere else! More

Same day schedule & service Always appreciate being greeted by the same service advisor, Jamie. Jamie consistently provides excellent customer service. This level of service ke Always appreciate being greeted by the same service advisor, Jamie. Jamie consistently provides excellent customer service. This level of service keeps me loyal to the brand and this location. More

Saturday Service Every time I am there I had issues. I don't recommend this location for service at all . I was schedule for transmission fluid change and for that Every time I am there I had issues. I don't recommend this location for service at all . I was schedule for transmission fluid change and for that reason I took a day off from my work . Unfortunately i was again misinformed about the price they said it will cost 180$ for service and then the price jumped to 750$ and I was told that even if I wanted this service done , it is not going to happen because they have to order parts ... I just left to find out that my car was left unlocked on the parking lot!! Very unprofessional attitude and poor management ! More

Chk tires Gd job. But this is last time I will rate this. Takes me too long to type msg! This is beginning to p... me off. Gd job. But this is last time I will rate this. Takes me too long to type msg! This is beginning to p... me off. More

Fast resolution and service The staff was very courteous and the service was completed much quicker than expected. Dustin was a pleasure to work with and I hope to work with him The staff was very courteous and the service was completed much quicker than expected. Dustin was a pleasure to work with and I hope to work with him again for my next service. More

poor service My son's Ram 3500 was there for over 2 weeks, brake ABS alarms were both on because of low break level fluid and air conditioning antifreeze had been My son's Ram 3500 was there for over 2 weeks, brake ABS alarms were both on because of low break level fluid and air conditioning antifreeze had been dumped, got it refilled at Auto Pro and blowing cold air again. Also filled brake fluid reservoir and alarm lights went off. Seem to be inexperienced with large trucks, More

Great Service Steve Brawer was very thorough with my last two services in the last few months. Two separate times I had some strange noises from different areas o Steve Brawer was very thorough with my last two services in the last few months. Two separate times I had some strange noises from different areas of the car. Both times the noises weren't happening when I brought the care in. Both times he kept trying to recreate the noise, spent some time doing so and came through in the end. Noises were eliminated each time. More

Excellent service I am happy with all the service that I received.. I am a customer since 2012 I think and I am bringing my Murano and my Patriot only at this place. I am happy with all the service that I received.. I am a customer since 2012 I think and I am bringing my Murano and my Patriot only at this place. Thank you! More

Great Service Team My experience at the service department was excellent. Minor issues with car. All resolved. In and out quickly. Very happy with my service adviser My experience at the service department was excellent. Minor issues with car. All resolved. In and out quickly. Very happy with my service adviser. Only concern with vehicle that I thought might be resolved is my car has destroyed the first set of tires at 30,000 miles. I was told all cars and makes go through the first set of tires in 30,000 miles. I thought that this might be a warranty issue but was told it is not. More

Recent service Just had 15000 mile serve, easy and quick in and out. Painless, and cheapest cost for pure synthetic oil change around area. Very happy with my 2019 R Just had 15000 mile serve, easy and quick in and out. Painless, and cheapest cost for pure synthetic oil change around area. Very happy with my 2019 Ram Longhorn. More