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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,311 Reviews

2,311 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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February 09, 2022

The staff was friendly and efficient Nice customer The staff was friendly and efficient Nice customer lounge and the job was done in a timely manner More

by mikeranieri58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franke
Feb 10, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 09, 2022

I have brought my Jeep to the service center twice before and they were unable to diagnose the problem. However this time, I rode with the technician and the problem was located. I am still waiting for the r More

by stangcsra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 08, 2022

Staff was kind, but I shouldn't have issues with a vehicle purchased less than 6 months ago. Then trying to get it in for servicing was a hassle. I was basically told that there wasn't time for me. I More

by karr_jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 07, 2022

Jason and Earl always go above and beyond.I Your 15 word minimum SUCKS! CHANGE it! More

by hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 07, 2022

This dealership went over the top for me after being stranded for 6 hours and having my car towed to Ferman. The service department man, whose name was Jason, called me every step of the way when they w More

by Cloud5656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 02, 2022

I appreciate how quick they got me in and check my vehicle out everybody was so nice More

by tammynesterwv
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 02, 2022

Very friendly customer service. Everyone was nice and helpful. Listened to what I had to say. More

by rescue_angel_538
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Franke
Feb 03, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 01, 2022

Great experience, service center is always awesome to deal with. Jason Logue and Mike Hughes are true professionals More

by bingham2914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 01, 2022

Alway's like going in for service at this dealership. Very polite and professional. It is a drive up there but well worth it. More

by llg4975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 01, 2022

I dropped my car off and the service department worked it in for the fuel on/off light that was on. It was done and I had my car back the same day.. Great service! More

by fKINTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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