Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
5,341 Reviews
Ferman Chrysler Jeep Dodge at the corner of US 19 and State Road 54 is a New Chrysler, New Jeep and New Dodge dealer, and used car dealer in New Port Richey serving the Greater Tampa Bay area. We are also the Dodge Jeep and Chrysler dealer serving Tarpon Springs. We stock one of the largest selections of competitively-priced New Cars for Sale including New Chrysler cars, New Dodge cars and trucks, and New Jeep SUV's. We also carry an extensive inventory of Used Cars for Sale, Bargain Used Cars Under $10,000, Carfax 1-Owner Used and Certified Pre-Owned vehicles. We are a New Port Richey and Pasco County Auto Repair and Auto Service facility, and offer Auto Body Shop and Collision Repair services on US Highway 19.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,341 reviews
July 21, 2010
These people and their customer service has no problem in doing anything to get you to drive any distance to look at their used inventory. They lied to me about a truck BIG TIME! THE TIRES WERE DRY ROTTED ON doing anything to get you to drive any distance to look at their used inventory. They lied to me about a truck BIG TIME! THE TIRES WERE DRY ROTTED ON THE REAR AND WORN OUT, THEY TOLD ME THEY WERE AT 50%. HAD A LOT OF RUST IN THE BED OF IT, THE HITCH WAS SO RUSTED IT COULD NOT BE REMOVED. THE BACK CARPET LOOKED LIKE IT HAD BEEN THROWN UP ON AND NOT CLEANED, ALSO SMELLED BAD, WAS TOLD THE INSIDE WAS REAL CLEAN. 4X4 WAS GRINDING INTO AND OUT OF GEAR WAS TOLD IT WORKED SMOOTHLY! PAINT WAS IN BAD SHAPE, CLEARCOAT PEALIING OFF, WAS TOLD HAD ONE SCRATCH ON THE BED! BELTS PAST DUE TO BE REPLACED DRYROTTED, WAS TOLD IT HAD AN INSPECTION BY THER NISSAN CERTIFIED TECH AND ALL MACHANACAL WAS REPAIRED. RIGHT FRONT FINDER WAS OUT PAST THE BUMPER INDICATING BENT BUMPER NOT MENTIOND TO ME WHEN I ASKED. THE AC DID NOT GET AS COLD AS IT SHOULD. PICTURES TAKEN IN SUCH A WAY AS TO NOT SHOW THE BODY DAMAGE. THE TIRES ON THE FRONT DID NOT MATCH ONE OF THEM WAS THE SPARE WHICH HAD DEEP IMPRESSIONS FROM BEING MOUNTED UNDER THE TRUCK FRO YEARS! THE SPARE WAS REPLACED WITH A WORN OUT DRYROTTED TIRE THAT MATCHED THE ONES ON THE BACK. THERE HAD BEEN LOTS OF SHINE PUT ONTO THE TIRES TO TRY AND MAKE THEM LOOK NEWER THAN THEY WERE NO CLOSE UP PIC OF TIRES SO I ASK IN ADVANCE, WAS TOLD REAR TIRES WERE 50% OR BETTER. THEY DID THE LEAST THEY COULD TO PUT THIS TRUCK ON THE ROAD, I WOULD NOT HAVE TRUSTED IT TO GO ACCROSS TOWN WITH OUT BREAKING DOWN. I ASK VERY PINPOINT QUESTIONS BEFORE DRIVING THERE. I WAS LIED TO OVER AND OVER AGAIN. THERE WAS NO GREY AREA THEY JUST LIED FLAT OUT! NOT TO FORGET THE RIGHT TAIL LIGHT COVER HAD A HOLE IN IT WHICH WAS COVERED WITH TAPE. CUSTOMER SURVICE WAS CONTACTED AND ACTED AS IF THEY WERE UPSEST ABOUT THE WHOLE THING AFTER IT HAPPENED BUT DID NOTHING. SAID THEY WOULD CALL ME BACK NEVER DID. NEVER SENT AN EMAIL NOTHING. BY THE WAY, THE ONES WHO LIED TO ME STILL WORK THERE SELLING CARS TO WHOEVER THEY CAN CHEAT. I DROVE OVER 12 HRS. TO BE LIED TO ABOUT EVERYTHING. IT IS EASY TO SEE WHY THE WOULD NOT SEND ANY PICTURES TO ME KNOW EVEN SAID THEY DID NOT HAVE THE TOOLS TO DO IT, (WONDER HOW THE FIRST ONES GO ON THE NET)? STAY FAR FAR AWAY AND PASS IT ON! SHOULD BE LESS THAN ONE STAR!!!!!!!! THE TRUCK IS STILL ON THE NET AND THEY ARE STILL TELLING THE SAME LIES ABOUT IT I CHECK AGAIN TO SEE IF THEY CHANGED THEIR WAYS THEY HAVE NOT!!!!!!!!!!!!!!1 More
by LIEDTOBYFERMAN
Employees Worked With
MANY INCLUDING CUSTOMER SERVICE
