Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best experience purchasing a vehicle. Roy was very professional and extremely informative about the Dodge Journey we were purchasing. He genuinely listened to my concerns about my old vehicle and my n professional and extremely informative about the Dodge Journey we were purchasing. He genuinely listened to my concerns about my old vehicle and my need to have the safest car for my babies. He pointed out all the safety features the vehicle included to keep my children safe. To top off the experience, he made the financing an easy process. For the first time in my life, I felt I could trust my car dealer! Ferman is my dealership and Roy is my salesman from here on out. BEST SALESPERSON!! More
Roy was extremely helpful when my dad and I were purchasing my new Jeep Grand Cheroke. He did anything and everything he could to make us happy. I had very specific details that I wanted to include purchasing my new Jeep Grand Cheroke. He did anything and everything he could to make us happy. I had very specific details that I wanted to include in my car and Roy got me every single one! I love my new Jeep and I couldn't have asked for a better dealer! THANK YOU!! More
As soon as I walked in I was greated by my name and was impressed. The sales person Roy, made my son & I feel very welcomed. Thank all of you for your welcomed service . Love my new Dodge Ram.Oh one other impressed. The sales person Roy, made my son & I feel very welcomed. Thank all of you for your welcomed service . Love my new Dodge Ram.Oh one other thing the finance officer was very courtious, and needs a good star also ! Thanks to all. Valeska Michalk More
This was a very positive and pleasant car buying experience. There was no pressure at all and Roy was very informative and knowledgeable. The financial department was excellent as well. We discus experience. There was no pressure at all and Roy was very informative and knowledgeable. The financial department was excellent as well. We discussed Chrysler loan options and they also researched other banks for me. When it was time to finish the deal, I choose Suncoast Federal Credit Union and Rafeal said that their rate was even better and made the changes needed to finish the deal. I will definitely be recommending Ferman to others for future car purchases as well as recommending that people ask for Roy. More
Want to Thank Roy Faulkner and the dealership at Ferman for a fairly good sales experience. Roy Faulkner was fair and never pressured me into buying something I did not want.I was able to buy the car I wa for a fairly good sales experience. Roy Faulkner was fair and never pressured me into buying something I did not want.I was able to buy the car I wanted. Signing the the paper work was also a good experience.Only disappointment was when car was delivered that it could have been cleaner on the inside, windshield and windows were hazy. I would recommend Ferman Chrysler,Dodge,and Jeep to anyone interested in buying their particular products Sincerely, Frederick King Jr. More
I purchased two vehicles from Ferman NPR in the past week and a half. The quality and service was great but what really sealed the deal was Roy going above and beyond to get me in the cars that I wanted. G and a half. The quality and service was great but what really sealed the deal was Roy going above and beyond to get me in the cars that I wanted. George also made the paperwork end very painless :) I have dealt with a lot of salesman before and Roy is by far the best yet. He has gained a customer for years to come and I will recommend Ferman and Roy to my friends and family. Thank you for everything! :) More
Roy was a very calm no pressure salesman. We appreciated the way he gave us the figures we wanted and gave us time to talk and discuss whether the options would work for us. It was also nice that Roy handle the way he gave us the figures we wanted and gave us time to talk and discuss whether the options would work for us. It was also nice that Roy handled most everything up to the point of doing the paperwork so that we did not have to be handed off from person to person. George also did a great job handling the paperwork and securing financing for us. He offered us all the warranties and things that he thought we might be interested in as new van owners but we never felt pressured in any way to take any of it. A very pleasant experience of car buying and we have bought many cars over the last 25 years. More
Roy and the management team worked very hard to meet our needs, From the large selection of automobiles to the donuts and popcorn everything was much better than we expected. With all the hurdles and hoops needs, From the large selection of automobiles to the donuts and popcorn everything was much better than we expected. With all the hurdles and hoops we presented to Roy, he found time to work with us and the finance department to work out a deal inwhich we will allways be thankfull. More
I bought a new car here and I recieved the vehicle scratched and it was never resolved. I also was promised an accessory with the deal/car, never received. scratched and it was never resolved. I also was promised an accessory with the deal/car, never received. More
BUYER BEWARE!!! Although our purchase experience was a good one, it ended at that point. We bought a 2013 Dodge Ram. Picked it up on 02/16/2013. Two days later, the check engine light was on. Day 3, ne good one, it ended at that point. We bought a 2013 Dodge Ram. Picked it up on 02/16/2013. Two days later, the check engine light was on. Day 3, new truck in shop for service. Told it was fixed the next day. NOT! Back in the shop already for 2nd time. Still do not have our truck. After calling dealership and complaining, received a call from Service Manager Jim Shaw. Informed it's a matter of "educated speculation." In other words...it is not fixed, they do not know what is wrong, and they are taking parts out of other vehicles to try and figure it out. Owned it 10 days....guess we should be grateful we had possession of it for 3 days. To the management of Ferman Dodge Jeep and the management of Chrysler, we are waiting for you to have the integrity to do the right thing and provide us with a full refund. At that point, feel free to continue your science experiment on this truck until such time that you have figured out what the defect is. Our purchase was made in good faith. Our huge mistake was to purchase a new truck from Ferman of New Port Richey. More