Ferman Chrysler Jeep Dodge RAM of New Port Richey

Ran our credit for a specific vehicle... My husband and I spent hours at their office on a Saturday and made a deal on a specific vehicle that isn't offered in that trim level anymore. We wer My husband and I spent hours at their office on a Saturday and made a deal on a specific vehicle that isn't offered in that trim level anymore. We were told we were approved but with a big down payment and that they would try a few more places to see if we could get a lower or no money down deal. We said no problem, call us on Monday and let us know. On Monday my husband called to check on the progress and he was told that the vehicle we had worked a deal on was just sold to someone else!! The SAME sales woman we worked with sold it to another customer! After they ran our credit over 10 times!!!!! We asked for the manager to call us and we were told that he would not be in until Wednesday and that he would call us then.......NO ONE has even bothered to call us and when my husband called AGAIN.....he was told that he would call when he was able. DO NOT go to this dealership! They have NO respect for their customers! More

They will work hard for you. Thank you, Heather for going above and beyond for us! We really appreciate everything, the Truck looks awesome. We are very pleased with our purchase. Thank you, Heather for going above and beyond for us! We really appreciate everything, the Truck looks awesome. We are very pleased with our purchase. More

Finance dept. error Very disappointed in Ferman dealership, esp. finance dept. I was into dealership approx. 4 mos. ago and cancelled GAP ins. on vehicle that I had pur Very disappointed in Ferman dealership, esp. finance dept. I was into dealership approx. 4 mos. ago and cancelled GAP ins. on vehicle that I had purchased/paid off. I was told it would take approx. 4 weeks for refund. Here it is almost 4 mos. later and still no refund. I had called and inquired at about 8 weeks regarding refund and was told "it was on his desk" by another person and that it would be taken care of. And again after all this time I am still waiting. I returned to dealership today and spoke to finance man regarding same vehicle and to cancel other ins. policies cause I traded this car in and bought a new Dodge at another dealership. I was told by the finance man that there was no record of me being at dealership 4 mos. ago to cancel GAP, the same gentleman that had originally did first cancelation. Finance dept failed to do his job!! My new car was bought at another Dodge dealer. He lost the sale for your company and I will not recommend this dealership to anyone. More

My sales guy Roy Faulkner, TOP NOTCH. I went in with what I wanted and what price I had to be at. and Roy delivered. No haggle ,no BS. truly the best buying experience I have ever had. I wanted and what price I had to be at. and Roy delivered. No haggle ,no BS. truly the best buying experience I have ever had. More

Great job with my salesman Tony Seoud was Eazy going knows his product and didn't push me to by great place and great management Ferman is the best by far from anywhere I have been knows his product and didn't push me to by great place and great management Ferman is the best by far from anywhere I have been More

Our intent was to just look around, but we saw a car we liked and Mike, without pressure, allowed us to take the car for a drive. When we realized we liked the car, Mike helped us purchase the car within t liked and Mike, without pressure, allowed us to take the car for a drive. When we realized we liked the car, Mike helped us purchase the car within the price range we had in mind. It was easy and relaxed and the entire staff on the job that day was friendly, considerate, and easy to work with. We have purchased many cars, from Volkswagens to Jaguars, and this experience has been one of the easiest and most enjoyable we have had. Mike answered all our questions and with that, we realized that this was a practical car that would last us many years. For me, Cynthia, that is good because my husband, Vince has always had a tendency to purchase beautiful, but expensive and impractical cars, which always made me nervous! Thanks for helping make this an easy decision. We both love the car and even got stopped at a light by someone asking what the drive off the lot price was. We referred him to you! Thank you. More