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Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
5,365 Reviews
Ferman Chrysler Jeep Dodge at the corner of US 19 and State Road 54 is a New Chrysler, New Jeep and New Dodge dealer, and used car dealer in New Port Richey serving the Greater Tampa Bay area. We are also the Dodge Jeep and Chrysler dealer serving Tarpon Springs. We stock one of the largest selections of competitively-priced New Cars for Sale including New Chrysler cars, New Dodge cars and trucks, and New Jeep SUV's. We also carry an extensive inventory of Used Cars for Sale, Bargain Used Cars Under $10,000, Carfax 1-Owner Used and Certified Pre-Owned vehicles. We are a New Port Richey and Pasco County Auto Repair and Auto Service facility, and offer Auto Body Shop and Collision Repair services on US Highway 19.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,365 reviews
March 05, 2016
Tracy B sales Ferman chrysler Our sales person was very helpful and went above and beyond their duty. My fiance and I got the car we wanted and it was the easiest purchase we have Our sales person was very helpful and went above and beyond their duty. My fiance and I got the car we wanted and it was the easiest purchase we have made. Excellent experience!!!! More
by Ewanshon
Employees Worked With
Tracy Buczkowski
March 03, 2016
A Big Surprise A few years ago I was in a competitor's dealership and watched the service department man talk a man into $600 worth of work he did not need. Today I A few years ago I was in a competitor's dealership and watched the service department man talk a man into $600 worth of work he did not need. Today I took my town and country in because it had an electronic ignition key problem. The man told me it would be a $100 to determine the problem. When I went to pay for the work, I received a big surprise. They told me the part was under recall, and they had fixed the problem. They provided me with 2 new keys, and didn't charge me anything. It is comforting to know that an honest dealer is out there. I will certainly use them when I need more work done. More
by buck
Employees Worked With
I don't know who the service person was, but I wish I had thought to get his name.
January 28, 2016
Best buying experience I have ever had I have purchased countless cars and without a doubt this one was the best. My wife had decided to buy a Subaru Legacy and the night before our appoin I have purchased countless cars and without a doubt this one was the best. My wife had decided to buy a Subaru Legacy and the night before our appointment to place our order I saw a commercial for "America's Import", got online and thought the Chrysler 200 might be a better option. The next morning My wife reviewed the Chrysler web-site and decided to "just go look". The staff at the dealership went out of their way to accommodate our requests and allowed us to experience all of the options and technology that the 200C offered. We ultimately decided that the Chrysler was the better car for her needs. During this process we met Jason Whidden the General Manager. He could not have been more attentive and focused on making sure we got the deal I wanted. We ended up ordering the exact car my wife wanted. Jason personally kept us aware of the status of our car as it was built and shipped. When we took delivery EVERYTHING was in order and the process was flawlessly. That was almost a year ago and since then we have had the opportunity to use the service department for maintenance. The customer lounge is comfortable and clean. I have referred a client who also purchased a car and is very happy as well. More
by Michael
Employees Worked With
Jason Whidden
January 08, 2016
Thumbs dowwn experience Ferman won, I lost. I got the bug to buy a new car and trade a 3 year old 24K mile perfect condition car. Ferman threw the numbers at me and like a Ferman won, I lost. I got the bug to buy a new car and trade a 3 year old 24K mile perfect condition car. Ferman threw the numbers at me and like a inexperience car buyer I am, I purchased. I went home and figured I paid 4K too much and also paid $69.00 for their add on lug nuts that probably cost them $10.00. Also they cheated me out of the 500.00 military incentive. I thought car dealerships were supposed to change their sales tactics and not take advantage of less financial savvy buyers. More
by rippedoff
Employees Worked With
---
January 02, 2016
Worst cat buying ever Let me start out with my wife and I talked to ferman dodge over the phone and internet and had a deal done because we lived over 4 hours away. My wif Let me start out with my wife and I talked to ferman dodge over the phone and internet and had a deal done because we lived over 4 hours away. My wife had the,dealership guaranty what our monthly payment was gonna be before we got there or we where not going to make the drive. So they did and we made the drive. Next day they called asked when we would be there so the could have paperwork and cat ready for us when we got there, that's nice and to be expected when you are driving that far. Skip toward we get there nothing is ready, wait for to hours payment is not what promissed, car is scratched and they had no intention on fixing it and both,the salesmen, and sales mamger(Mark Goode) where completly rude. Never going there again even if that was the only place I could get me free oil changes. I love how they think they have done something for you but they did not do anything, the price on the internet has nothing to do with the salesmen so don't tell me you have me a smoking deal, it is called rebates because the company gives them not the dealer. xxxx salesmen! More
by Tjeffrey1
Employees Worked With
Dennis salesmen, Mark Goode
December 02, 2015
Good service department bad product. Good service. I was originally very upset about my 2013 Jeep Grand Cherokee having to be taken in for a check engine light 4 times in 2 months, and 11 Good service. I was originally very upset about my 2013 Jeep Grand Cherokee having to be taken in for a check engine light 4 times in 2 months, and 11 times in 3 years for other various issues including 3 factory recalls, but after speaking with Mike in person I feel they do understand my frustration and are working hard to make it right. I'm still not happy with the Jeep product and would not recommend the car itself but my opinion of the Ferman service department has changed. More
by Jeep_bear
Employees Worked With
September 23, 2015
Buyer Beware - Don't Waste Your Time My wife and I stopped by on Saturday and worked with Tim. We were clear on our needs and our budget. We did not have the car we wanted to trade, so My wife and I stopped by on Saturday and worked with Tim. We were clear on our needs and our budget. We did not have the car we wanted to trade, so we returned on Monday evening. Tim was working with another client (Tim is great, it is the Sales Management Staff that blew the deal), so we decided to determine the trade in value for my vehicle, then return on Wednesday to work with Tim on a deal. The young lady (who was working for the dealership a month) took my car (was not gone long) then returned. My wife and I provided all the information asked for. Where we were waiting to hear a Trade In value, the Sales Manager (Julio) at the time made us test drive another vehicle so "He can run some numbers". Even though we said we were just waiting for the trade in value, we were told without a target vehicle, the numbers could not be discusses. We targeted a vehicle, and got the numbers. My wife and I basically waited to be told the trade in value would be the payoff on the loan of the car we were going to trade. We waited over an hour to hear that (I believe that was the plan all along) Julio was also very aggressive, and was shocked that he was not provided any information about previous discussions with Tim. Julio blamed me for this lack of information. It is funny how my vehicle is worth more than the value offered (Blue Book, Black Book, they all tell me it is worth more), yet Ferman Chevy in Tarpon Springs send me an invite, offering me up to 20% over Black Book Value, and my car is in high demand as a used vehicle. Yet the Used Car Sales Manager tried to low ball me at this location, to what, send it down the street and get a high value back for it. My car was never evaluated for Trade Value because it was financed. An old trick I never expected here. I have shared feedback with Julio, and continued to get aggressive behavior from Julio (He has added more fuel to the fire, and actually further offended me). I don't need to hear about his 13 years as a Sales Manager. He blew any potential sales opportunity with me. I have suggested that I would like to discuss this further with the General Manager. I view it as the GM approves of this behavior. I had a previous issue with Ferman Chevy in Tarpon Springs and got the same attitude from Management there. It was so hard to tell Tim this morning that my wife and I would not be returning to talk vehicles. Tim did nothing, Julio blew it for him, and will get away with it. That bugs me the most, and I will never set foot in another Ferman dealership again. Again, buyer beware, don't waste your time, especially where Julio is involved. More
by mtsengou
Employees Worked With
Tim, Julio
August 28, 2015
Best experience! We went in looking for a specific type of car, Jeanette showed us the cars and when my daughter wasn't finding exactly what a she wanted Dave from fin We went in looking for a specific type of car, Jeanette showed us the cars and when my daughter wasn't finding exactly what a she wanted Dave from finance helped her get what she wanted with the down payment she was able to spend and the payments she could afford. Together Jeanette and Tracy made sure we had our documents needed to complete the purchase as well as making sure my 11 year old was comfortable waiting for us providing snacks and a game system in the waiting room and last as he was definitely impressionable Scott, he made signing our lives away fun and made sure that my 18 year old first time buyer understood everything she was signing. I would recommend this dealership to anyone I know especially a first time buyer. Very comfortable experience and my daughter got exactly what she wanted without pushing other cars on her that would be more in her price range as some dealers try to do. More
by Brianna18
Employees Worked With
Jeanette, dave , Scott , Tracy Buczkowski
August 04, 2015
Way to go, guys! Chris Muniz was great and Scott Poth, the Sales Manager made our buying experience quick, honest and very awesome. I'd recommend this dealer to anyone Chris Muniz was great and Scott Poth, the Sales Manager made our buying experience quick, honest and very awesome. I'd recommend this dealer to anyone looking to buy an autombile without any of the unnecessary B.S. that you normally expect. Very straightforward guys! More
by kaelsmells11
Employees Worked With
Chris Muniz, Scott Poth
July 24, 2015
Excellent Service We bought a used car from Tracy she was both knowledgeable and professional. We will be back to see her when we need a car again We bought a used car from Tracy she was both knowledgeable and professional. We will be back to see her when we need a car again More
by Jeepster
Employees Worked With
Tracy Buczkowski
