Ferman Chrysler Jeep Dodge RAM of New Port Richey

Tarek Kassem My husband and I purchased a Jeep Liberty from Tarrek Kassem at Fermans this week and were delighted with the excellent service we received. Tarek was My husband and I purchased a Jeep Liberty from Tarrek Kassem at Fermans this week and were delighted with the excellent service we received. Tarek was a joy to work with, very knowledgeable and trustworthy, felt he went up and beyond to get us a great deal on this vehicle! He was even kind enough to play alone when we surprised our son with the jeep, joining in a scripted request to inform us it was sold and invite us in to view another vehicle... then shock my son when he told him it was his!!! If Tarek had not patiently kept us in formed on the status of the vehicle while we endlessly searched the area for a better deal, we would have been sooooo disappointed. He kept his word and gave us time to decide. Thank goodness there are kind people like Tarek and we are extremely pleased with Fermans!!! More

Above and Beyond by Sean Our salesperson Sean not only went above and beyond by working on our problematic transaction, he even offered to connect the Bluetooth on the new van Our salesperson Sean not only went above and beyond by working on our problematic transaction, he even offered to connect the Bluetooth on the new van. During the entire time, Sean was kind and helpful. I took two of his business cards because I will be looking to buy a Dodge Challenger later this year or early next year. In addition, my co-worker is also interested in doing the same. I will be back and have already told others about the exceptional service. Thanks, Antonio B. Walls More

The best EXPERIENCE ever The selection of vehicles was vast and my salesperson Chris was patient and kind enough to let me browse them all. I found the most beautiful and per The selection of vehicles was vast and my salesperson Chris was patient and kind enough to let me browse them all. I found the most beautiful and perfect vehicle for my little family. I am a single mother and usually have a terrible time dealing with any kind of " car people". Chris and the gentlemen at Ferman changed my bad experience into an exceptional one. They were professional and courteous throughout. I got a great deal! I got the car I've always wanted! It was so easy! I have a great deal of confidence that I made a good choice and will return to see my friend Chris the next time I need a car. ( he even mailed me back my sunglasses that I left in my trade in) Thank you all Diadre More

Great customer service!!!!! Overall experience was 5 stars!!!!! Chris is a great guy and very professional. He was very informative and if he didn't know the answer he found i Overall experience was 5 stars!!!!! Chris is a great guy and very professional. He was very informative and if he didn't know the answer he found it out and didn't just guess. He made buying a truck easy and no pressure. Thank you Chris!!!!! Robert Packard was very helpful, professional, and made the transaction painless! Truck was super clean thanks to the detailing guys! More

Excellent Service and patients beyond We went to Ferman New Port Richey for a used vehicle. Ken was our salesman. We went back and forth, and Ken was so patient with me. He found us a SU We went to Ferman New Port Richey for a used vehicle. Ken was our salesman. We went back and forth, and Ken was so patient with me. He found us a SUV that looked almost new, loaded and low miles. Perfect for our family. The service he gave us throughout was excellent. Eric in finance was our man. We had 15 minutes to get out of there and get our children from school, yes he got us out super fast, he rocks!!! It was such a relaxed sales experience. Thank You to all whom were involved in our sale. A Big Thank You to Ken!! You all are awesome!! We will be back! More

Our first used car purchase My husband Jim and I had a great experience buying our first used vehicle. Tarek Kassem showed us that we can buy a use car and still get a good deal My husband Jim and I had a great experience buying our first used vehicle. Tarek Kassem showed us that we can buy a use car and still get a good deal and NICE vehicle to drive, even though it was not what we had in mind when we walked into the dealership. Beginning with Tarek and finishing the paperwork with Scott was very helpful to us. They both explained the process and really care about us, and getting the best deal for our budget More

Sales/Service Fair and professional! Definitely recommend for sales. Service team helped get my day back on track. I didn't have an appointment and the service team Fair and professional! Definitely recommend for sales. Service team helped get my day back on track. I didn't have an appointment and the service team worked my Jeep into the schedule to find out what was causing it to drive sluggish. Ended up needing a speed sensor replaced. I was out the door and on my way to work in 1-1/2 hours. Great job! More

Friendly and pleasant experience A big thank you to Tarek Kassem for making the purchase of our new vehicle a pleasant experience. We knew the mini van we wanted but the purchase was A big thank you to Tarek Kassem for making the purchase of our new vehicle a pleasant experience. We knew the mini van we wanted but the purchase was contingent on our large pet cage fitting in the side door behind the front seats. Tarek made sure we had a place out of the sun to actually fit test into the new vehicle. The cage fit and our two cats can now go for a ride with us. I have never had such a pleasant and no pressure experience while purchasing a vehicle. Thanks again Tarek. Walter Wallace, sales manager was also helpful in making the purchase happen. Additional the finance director, Robert Packard did a great job getting us through all the paperwork. Robert answered all our questions in a pleasant and thoughtful way. We wouldn't hesitate to purchase another vehicle from the Ferman family. Otis and Janice More

Wonderful They helped me tremendously getting the truck I wanted and at great rate and payments. They all were very friendly. I would recommend everyone to use They helped me tremendously getting the truck I wanted and at great rate and payments. They all were very friendly. I would recommend everyone to use them for there next car purchase More

Knowledgeable Sales Associate The Sales Associate was extremely informative and knowledgeable not to mention very friendly. The trade in of my vehicle was also hassle free. I've al The Sales Associate was extremely informative and knowledgeable not to mention very friendly. The trade in of my vehicle was also hassle free. I've also had maintenance work done there and it was quick and easy not to mention I was treated very well. I would highly recommend this place for your next car buying experience. Thank You Ferman Chrysler, Tarek, and Rico!! More