Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fast, Friendly and Understanding With a few pieces of information given in advance and the finance app pre-filed on my smart phone, Salesman Dennis Mousouris in coordination with Fina With a few pieces of information given in advance and the finance app pre-filed on my smart phone, Salesman Dennis Mousouris in coordination with Finance Manager Scott Poth had the vehicle i wanted ready to go at the monthly payment i needed. I left with my new Jeep in 88 minutes even is spite of my marginal credit. They even gave me complimentary lunch while I waited. Amazing!!!!!! More
Used Car Purchase I recently purchased a used vehicle from this dealership - great service and assistance with no pressure. The staff were very helpful. Ray Haas (sale I recently purchased a used vehicle from this dealership - great service and assistance with no pressure. The staff were very helpful. Ray Haas (sales) and Scott Poth (finance) made our buying experience a pleasure More
Exceptional follow up I had been to countless dealerships around Naples Fl where I live. It seemed no one wanted to help or call back to follow up. I finally found an ad fo I had been to countless dealerships around Naples Fl where I live. It seemed no one wanted to help or call back to follow up. I finally found an ad for exactly what I was looking for in New Port Richey. It was well worth the three hour drive to Ferman of New Port Richey. They have an exceptional team and superb service. My salesman Kenneth Levicky had everything ready to go and didn't try to play games. I would highly recommend Kenneth to anyone in the market for a new Chrysler, Jeep, or Dodge. This was the most pleasant car buying experience I've had! More
Worst financing and misleading info If you hope to get a good finance rate for a used high mileage vehicle while having very good credit, forget this dealership. I got a rate of doubl If you hope to get a good finance rate for a used high mileage vehicle while having very good credit, forget this dealership. I got a rate of double digits which I would expect from dirt path used car lot giving a loan to bad credit customers. I had very good credit around the 700's and once I heard that double digit rate I was surprised and then they mislead me to think that other banks would possibly give a better rate so i agreed for them to check. I had to call back 5 times that day with no response after giving them more then a half day to check. Finally at 7 PM one of their staff called me and said they couldnt get a better rate but, it was a moot point then since i left a message with their receptionist and a voice mail with their used car lot manager 2 hours prior to cancel the deal which i assume their sales department never got so that further speaks to the ineptitude of their customer service.. I never seen a manufacturer dealership work so inept at finding a great rate and following up with a customer. Was a complete waste of time since they never told me that they had no real bank contacts that would give them great rates but, rather they get generic rates. Their excuse was any vehicle with over 100k miles would get that double digit interest which isn't true. Every bank has different mileage standards and they were clueless to that. More
Very pleased Ferman made my first car sales a very pleasent expierence. They were patient with me while I made a decision. They also were very knowledgeable about Ferman made my first car sales a very pleasent expierence. They were patient with me while I made a decision. They also were very knowledgeable about what they were selling. Very pleased. More
The BEST Customer Service TEAM I was not looking forward to the 'process' of finding our next vehicle, i'm big on research and began the process a few months ago. My husband and I w I was not looking forward to the 'process' of finding our next vehicle, i'm big on research and began the process a few months ago. My husband and I went to five dealerships looking for a truck within our budget, we looked at ford, gmc, chevy and toyota trucks when a friend recommended we talked to Roy Faulkner and Scott Poth at Ferman, Dodge, NPR. The difference in the ride of the Ram was like night and day to the other trucks! Edmond car guide ranks this truck as an A rating for a reason! From beginning to purchase was a wonderful, efficient, hassle-free process. Roy knows his stuff!! We got a GREAT deal on our Ram 2016 1500. It rides like a dream, and the price was comparable to its competitor. Do yourself a favor and talk to Roy, its true that not all dealerships and sales people are equal. You won't regret your decision! More
New truck purchase PLEASE DISREGARD THE PREVIOUS REVIEW! AUTOCORRECT TOOK OVER. We want to give a HUGE thank you to Ferman Dodge for working so hard to help us purch PLEASE DISREGARD THE PREVIOUS REVIEW! AUTOCORRECT TOOK OVER. We want to give a HUGE thank you to Ferman Dodge for working so hard to help us purchase a new vehicle. The process from start to finish was great. We will definitely be referring any and all of our friends who are looking to purchase a new vehicle to go in and talk to Roy Faulkner and Scott Poth. We can't thank them enough for the hard work they put in to helping us with our new purchase! We will be back soon for another! More
SMOOOTH AS SILK. "Adam Rugg and Team Ferman Staff worked hard to put together a great deal..." My wife has wanted a nice newer Sport utility, and we decided on a used "Adam Rugg and Team Ferman Staff worked hard to put together a great deal..." My wife has wanted a nice newer Sport utility, and we decided on a used GMC Terrain. Ferman Cars on line site showed a trade in on a 2014 Terrain on their lot. I contacted Ferman and Adam called pretty-much UNaware of this vehicle yet because it was only a few hours in thier possession! He immediately sent my pix from his cell phone! We gave Adam our outline of trade in, our financials were in order, my homework/research was done and we basically told Freman our bottom line, out-the-door expected deal... Adam and Team Ferman worked our deal to EXACTLY what we wanted to the penny. We drove an hour north to see for the first time our new -gently used Terrain. It was everything Adam said it was and more. Clean, spotless, and ready for us. Adam and the general manager were pleasant to deal with and cordial..we signed the paperwork and VOILA! DONE DEAL! If you are in the Tampa Bay area looking for a deal on your next vehicle, stop in, ask for Adam Rugg and Team Ferman. Thank You again for stepping up and taking care of our needs! Dennis & Penny, Seminole More
Very nice experience Ferman Jeep at New Port Richey has the buying experience down to a "T". They were all very helpful in answering my questions, patient in understandin Ferman Jeep at New Port Richey has the buying experience down to a "T". They were all very helpful in answering my questions, patient in understanding my particular "car" needs and extremely friendly and personable throughout my car buying experience. I had the pleasure of dealing with 2 of their team members: Dennis Mousouris who's sold me the vehicle and Scott Poth who's process the financial part of the purchase. I was able to drive out of their facility with the perfect car for me that fit into my budget. Thank you to you and your staff for providing me with your expert service and professionalism. More
Bought A New Car I just bought a car yesterday from Ferman CJDR in New Port Richey and it has been the best car buying experience EVER. I came in not even knowing that I just bought a car yesterday from Ferman CJDR in New Port Richey and it has been the best car buying experience EVER. I came in not even knowing that much about their selection, previously having a Nissan, and Tracy Buczkowski was able to find me exactly what I was looking for and within my budget. Not to mention, I came in 30 minutes before their closing time and yet her enthusiasm, dedication and energy were unparalleled. Scott Poth also, not even having to help out, came out to help and look up specifications on a few cars I was interested in with no hesitation and you could not only appreciate their knowledge and attentiveness, but sincerity and their goal to make you comfortable and happy. I ended up buying a 2016 White Chrysler 200s at an amazing price thanks to the help of these two phenomenal individuals as well as to the help of manager Julio Alaya who went above and beyond as well. I HIGHLY RECOMMEND this dealership but more specifically these superb individuals. After such an amazing experience I can't ever see myself going anywhere else!! More