Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Ali was fantastic! He listened to our needs concerns and wants. He gave us advice and helped us find the right car for us. We would recommend him to anyone looking for a car! wants. He gave us advice and helped us find the right car for us. We would recommend him to anyone looking for a car! More
Transaction was extremely easy and we are very happy with our purchase and the service that we received. Manager is very knowledgeable and professional. Salesman and Finance personnel were very courteous a our purchase and the service that we received. Manager is very knowledgeable and professional. Salesman and Finance personnel were very courteous and efficient. We would certainly return with our business again. More
Our family has purchased several new cars (Chevrolet) from Ferman in the past. This is the third automobile we have purchased from the Chrysler-Dodge location in New Port Richey, and we were very satisfi from Ferman in the past. This is the third automobile we have purchased from the Chrysler-Dodge location in New Port Richey, and we were very satisfied with our vehicles. They were friendly and business-like during the entire transaction. We would recommend this dealership. More
I originally walked into this dealership a few months ago looking for a used Jeep. Roy was very helpful and laid out many options for me, both new and used, but never made me feel obligated to go one way or looking for a used Jeep. Roy was very helpful and laid out many options for me, both new and used, but never made me feel obligated to go one way or the other. He listened to what I had to say and what our wants and needs were and he gave me his honest recommendations. We wanted to see our options so we checked out many dealerships, but my husband and I ended up deciding to wait on our vehicle purchase. During that time, I received a courtesy phone call from Roy to see where we were at. He was the ONLY person who ever made a follow up call. A month later we decided we were ready to purchase a 2012 Jeep Liberty Latitude. The vehicle we wanted was very specific in color and options. We contacted many dealerships in the area as well as Tampa and some in Georgia. Roy at Ferman was the only one able to produce the exact vehicle. He didn't play games like the numerous other dealerships I spoke with. He went out of his way to make sure it was at his location and available for us. My husband is currently deployed, which had potential to create some problems. Roy and the staff at Ferman didn't seem to let that be an obstacle. He was very patient with my husband wanting to be involved and was able to speak with him on the phone and explain every detail to him. He was extremely helpful, friendly, and professional. Not only was Roy great, but Robert (the finance man) really fought to get us the best interest rate possible. We walked in there pre approved with our bank, but he was able to work his magic and get us an even better rate! We are very happy with our Jeep and couldn't have asked for a better experience! I recommend anyone looking for a vehicle to go see Roy Faulkner at Ferman in New Port Richey. More
It was a good experience buying from Ferman even though it was quite a drive from Tampa. The salesman, Charlie Pitcock, worked for the sale. He called me, set up an appointment and followed up with e-mai it was quite a drive from Tampa. The salesman, Charlie Pitcock, worked for the sale. He called me, set up an appointment and followed up with e-mail. He knew his inventory and guided me to the car I wanted. He was very professional, courteous and friendly. I am a satisfied customer and would recommend Ferman to anyone. I am glad Charlie wanted my business and made an effort to make the sale. I did not have this experience at other dealerships where I encountered unprofessional, lazy and uninformed salesmen. More
I would absolutely recommend this dealership and Charlie. He was an awesome sales representative and help me with everything I needed. With living some distance away we were able to communicate through ema He was an awesome sales representative and help me with everything I needed. With living some distance away we were able to communicate through email and work out an awesome deal that nobody else could come close too. All we had to do was drive up there sign the paper work and we were off with a brand new 2011 Dodge Nitro. More
My husband and I have been searching online for the past 3 months for the perfect truck with very specific requirements. It has to have this, it has to have that, the price has to be this, the mileage has t 3 months for the perfect truck with very specific requirements. It has to have this, it has to have that, the price has to be this, the mileage has to be under this, etc.... We found only a few that fit our needs and began our journey from Sarasota. So, after a long three day Labor Day weekend driving all over Florida searching for this perfect truck, needless to say, we were highly exasperated and tired from hearing endless lies and misinformation from the car dealerships we visited or called. Nobody had what we wanted. On the last day, we were ready to call it a quits and keep looking for as long as it would take. Then.....CHARLIE PITCOCK called from FERMAN OF NEW PORT RICHEY. He told us he had the truck and could make us a deal. Before we wasted any more time, we told him exactly what we wanted and asked him to let us know if he could accommodate our needs before we drove all the way to his location. Well, not only did he accommodate ALL of our needs, he was up front and honest and made our experience with the dreaded car search very pleasurable. We drove home that night in our perfect truck! Looking back, we wish we would've returned his call at the beginning of the day instead of the end. We would highly recommend Charlie and Ferman of New Port Richey for your next vehicle purchase experience. Kari and Trace Swartz More
We were in the market to get a new or newer car back in We were in the market to get a new or newer car back in January of 2011 and had made a trip up to Ferman of New Port Richey but could not get a good We were in the market to get a new or newer car back in January of 2011 and had made a trip up to Ferman of New Port Richey but could not get a good finance rate or payment at that time Both Charlie and a few other guys at Ferman really tried hard to make it work) and we ended up in February getting a Ford Focus using our 2008 Dodge Caliber as a trade a a dealership in Clearwater. We wanted to trade that Caliber for a new car because we had no warranty as be bought it used and felt it would be best to get something new with a warranty. After we had driven the Focus for a while and were not happy with it being smaller and not handling as well as the Caliber. We missed the Caliber and we recently got something in the mail from Capital One Auto Finance that intrigued us to go to Ferman Dodge Chrysler Jeep of New Port Richey. We set up an appointment and were greated by Charlie Pitcock whomand he made evrything smooth as possible and he got us financed with a doable payment and a very great interest rate with the help of the finance person Robert Packard. We are very happy to be back in a Caliber and happy that our deal included a 6 year bumper to bumper instead of the usual 3 year. More
Out of the 11 cars my husband and I have purchased, I will have to say that purchasing thru Charlie Pitcock at Ferman was the most wonderful car purchase experiences we have ever had. We received a grea will have to say that purchasing thru Charlie Pitcock at Ferman was the most wonderful car purchase experiences we have ever had. We received a great deal on our trade in and received all that was promised:):) We would highly recommend this sales person, management team, credit dept and will definately get our familys future business. Once again very enjoyable!!! Thanks, Melissa Koon More
I bought a new SUV for me and a used SUV for my daughter. Greg Hiland was informative but not pushy. He bent over backwards to help. The finance and service guys were equally as professional. The entire staf Greg Hiland was informative but not pushy. He bent over backwards to help. The finance and service guys were equally as professional. The entire staff worked as a team. It is obvious that Ferman has created a great work environment. I couldn’t be happier with my vehicles or who I bought them from. More