Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My free diagnostics cost me $107. After receiving three free diagnostics checks and repair estimates from other service centers in the area, I brought my vehicle into Ferman Chrysler Jeep Dodge of New Port free diagnostics checks and repair estimates from other service centers in the area, I brought my vehicle into Ferman Chrysler Jeep Dodge of New Port Richey for an estimate. At the end of the day, the price for repair was more then twice that of the other service centers in the area and it cost me $107 for information that I already had. After handing over my vehicle to the service desk, no mention of the cost of the diagnostics was discussed. Other mechanic shops in the area provide free estimates but not this dealership. Furthermore, I dropped my vehicle off at 8:45 for a 9 am appointment and they never got back to me to let me know the status of my vehicle and what my options were. After calling them, I told them that I was on my way to pick up my vehicle, 45 minutes later it was still on the lift in the shop and wasn't ready. They pretty much held my vehicle hostage until I paid for a service that I did not authorize or ask for. Poor customer service and shady business practices. Drive right on by this location. Updated Situation. After leaving this facility I went to another shop in Clearwater and had my vehicle repaired for $847 and not the $2400 that was quoted from Ferman Chrysler Jeep Dodge of New Port Richey. Also, the service person that I dealt with at this location called me and admitted that my previous post was accurate and offered to return my money of I removed the post. More
I hAVE PURCHASED SEVERAL VEHICLES FROM THIS MAN. iN ALL MY DEALINGS WITH rAY, hE HAS ALWAYS PRESENTED A VERY STRAIGHT FORWARD AND HONEST DEALS. HE IS AN ASSET TO FERMAN. AT LAST COUNT, I BELIEVE I HAVE PUR MY DEALINGS WITH rAY, hE HAS ALWAYS PRESENTED A VERY STRAIGHT FORWARD AND HONEST DEALS. HE IS AN ASSET TO FERMAN. AT LAST COUNT, I BELIEVE I HAVE PURCHASED (7) VEHICLES FROM FERMAN AND THIS SALESMAN!!! More
Having worked with Ferman BMW for the last 12 years, I decided to stay within the Ferman family when ordering my new Jeep Wrangler Unlimited Rubicon. It was a terrific buying experience! From the first decided to stay within the Ferman family when ordering my new Jeep Wrangler Unlimited Rubicon. It was a terrific buying experience! From the first phone call, to the day the Jeep came in, the entire process was not only painless but FUN!! Thank you for making this purchase so easy. The Jeep came in early at 4 weeks. All the modifications were done right away including the Tires/Rims that were shipped from Tire Rack. The Jeep is beautiful! I would not hesitate to refer friends/family to Ferman. Thank you Roy, Brian, and Mark!!! More
Roy was a joy to work with. He even came in on his day off to get the deal done. He also was very helpful with getting my phone set up and showing me the many new features. The only thing I am waitting f off to get the deal done. He also was very helpful with getting my phone set up and showing me the many new features. The only thing I am waitting for, he (Roy) helped me unload my old dodge and lost 2 of my cheap little floor mats, AND he was supposed to replace them, but hasn't yet. I felt very brow beaten by the man who tried to talk me into the extra warranties, when he saw I wasn't buying, he was actually rude to me. I am STILL waitting for a part for the lumbar support, I bought the car on or about Oct. 11th. I have called service twice and they said it isn't in yet? As for Roy, he is #1 and I will proudly recommend him. More
Considering I hate buying a new car. Roy Faulkner made this experience as painless as possible. He had the exact car we were looking for and processed the paperwork as quickly as possible for us. this experience as painless as possible. He had the exact car we were looking for and processed the paperwork as quickly as possible for us. More
I was hesitant before using this dealership. However, once our experience started it was nothing but GREAT! Our saleman John Pindar was very nice and not pushy. Chad Wyszynski, the manager, made the ex once our experience started it was nothing but GREAT! Our saleman John Pindar was very nice and not pushy. Chad Wyszynski, the manager, made the experience so easy. I would highly recommend this dealership to everyone! More
Great service and very knowledgeable about car information. Took car for test drive and helped to make decision. Features on car made it worth the price. information. Took car for test drive and helped to make decision. Features on car made it worth the price. More
My salesman, Roy Faulkner, found the exact car I wanted and sold it to me at a price I was willing to pay. Although I was trading in two cars at once, Roy made sure the process was as painless as possible and sold it to me at a price I was willing to pay. Although I was trading in two cars at once, Roy made sure the process was as painless as possible, providing transportation to assist in the ferrying function and arranging final delivery at a convenient time with the least amount of time spent waiting for paperwork completion. Overall, this experience was most pleasant and a tribute to a well run dealership. More
Roy Faulkner and Eric Dugas were wonderful, extremely patient and went beyond what was expected to get me into a new vehicle that was affordable and an amazing interest rate. The purchasing process only patient and went beyond what was expected to get me into a new vehicle that was affordable and an amazing interest rate. The purchasing process only took about a half hour which was wonderful considering I had my 3 year old grandson and 14 year daughter. The car was immaculate and a full tank of gas. I have already recommended Roy to my sister who is interested in buying a vehicle. I was very delighted with both of these gentlemen. More
I was greeted and treated in a professional mananer and never felt pressured to buy a vechicle. The people at Ferman were nice and processed the paper work in a timely manner as to be expected in any car s never felt pressured to buy a vechicle. The people at Ferman were nice and processed the paper work in a timely manner as to be expected in any car sales transaction. More