Ferman Chrysler Jeep Dodge RAM of New Port Richey

Vinny Santoro was professional and curtious. He answerd Vinny Santoro was professional and curtious. He answerd our questions, honestly. Will recommend him and look forward to doing business in the future Vinny Santoro was professional and curtious. He answerd our questions, honestly. Will recommend him and look forward to doing business in the future. Patricia Vano More

Me and my wife went in and wanted to get some info. We were never pressured or made like we had to stay or buy. We actually went back another day and purchased two cars. John Willis and and our loan offic were never pressured or made like we had to stay or buy. We actually went back another day and purchased two cars. John Willis and and our loan officer were great. Definatley would recommend!!!!!! Cars are fabulous service team extremely helpful. More

I went in expecting a hard time buying a car. My trade in wasn't exactly amazing and my credit was even worse. From the get-go, Greg never made me feel like I should settle for a lower priced car or try to f wasn't exactly amazing and my credit was even worse. From the get-go, Greg never made me feel like I should settle for a lower priced car or try to fit me into something I didn't want. He didn't waste my time trying to make me look around so I "fall in love" with a car first then find out the paperwork is going to make my payments sky high. He was friendly, but straight forwarded. Once we figured out what I could afford and the paperwork was okay'd we started looking. He was knowledgeable, nice, easy to talk to. I never felt pressured or out of place. I don't feel like now that I'm off the lot I have no more connections to Ferman. In fact, I don't know anyone in the area and really if I had a question or problem (I can't foresee a problem) I wouldn't hesitate to call Greg up and ask or bring my Jeep in to talk to someone. More

We were very specific in what we where looking for and have very busy hectic lives. Greg was very accommodating in helping us and respected our wishes to not be inundated with phone calls. He was a plea have very busy hectic lives. Greg was very accommodating in helping us and respected our wishes to not be inundated with phone calls. He was a pleasure to work with. In addition to Greg everyone was very helpful and professional. More

Recently the need arose for a another car for the family, most important was something that is reliable and dependable, as well as affordable. The search wasn't going well until I arrived at Ferman Chrysler most important was something that is reliable and dependable, as well as affordable. The search wasn't going well until I arrived at Ferman Chrysler in New Port Richey. I meet my salesman Mark Goode who actually took the time to listen and address my needs. We selected a 2009 Altima. Then we sat with Robert Packard the business manager who got me excellent financing and kept the payments under my budget. I could not be happier. Thanks to all the great folks at Ferman. More

Greg was awesome when my family and I came looking for a new vehicle. He found us the perfect vehicle and made sure that we understood the process of buying a new vehicle from start to finish. He was honest new vehicle. He found us the perfect vehicle and made sure that we understood the process of buying a new vehicle from start to finish. He was honest with us and ensured that we weren't spending money on something that wasn't worth it. We brought our four year old son with us and Greg was very good with him. Overall it was a great experience! More

These people and their customer service has no problem in doing anything to get you to drive any distance to look at their used inventory. They lied to me about a truck BIG TIME! THE TIRES WERE DRY ROTTED ON doing anything to get you to drive any distance to look at their used inventory. They lied to me about a truck BIG TIME! THE TIRES WERE DRY ROTTED ON THE REAR AND WORN OUT, THEY TOLD ME THEY WERE AT 50%. HAD A LOT OF RUST IN THE BED OF IT, THE HITCH WAS SO RUSTED IT COULD NOT BE REMOVED. THE BACK CARPET LOOKED LIKE IT HAD BEEN THROWN UP ON AND NOT CLEANED, ALSO SMELLED BAD, WAS TOLD THE INSIDE WAS REAL CLEAN. 4X4 WAS GRINDING INTO AND OUT OF GEAR WAS TOLD IT WORKED SMOOTHLY! PAINT WAS IN BAD SHAPE, CLEARCOAT PEALIING OFF, WAS TOLD HAD ONE SCRATCH ON THE BED! BELTS PAST DUE TO BE REPLACED DRYROTTED, WAS TOLD IT HAD AN INSPECTION BY THER NISSAN CERTIFIED TECH AND ALL MACHANACAL WAS REPAIRED. RIGHT FRONT FINDER WAS OUT PAST THE BUMPER INDICATING BENT BUMPER NOT MENTIOND TO ME WHEN I ASKED. THE AC DID NOT GET AS COLD AS IT SHOULD. PICTURES TAKEN IN SUCH A WAY AS TO NOT SHOW THE BODY DAMAGE. THE TIRES ON THE FRONT DID NOT MATCH ONE OF THEM WAS THE SPARE WHICH HAD DEEP IMPRESSIONS FROM BEING MOUNTED UNDER THE TRUCK FRO YEARS! THE SPARE WAS REPLACED WITH A WORN OUT DRYROTTED TIRE THAT MATCHED THE ONES ON THE BACK. THERE HAD BEEN LOTS OF SHINE PUT ONTO THE TIRES TO TRY AND MAKE THEM LOOK NEWER THAN THEY WERE NO CLOSE UP PIC OF TIRES SO I ASK IN ADVANCE, WAS TOLD REAR TIRES WERE 50% OR BETTER. THEY DID THE LEAST THEY COULD TO PUT THIS TRUCK ON THE ROAD, I WOULD NOT HAVE TRUSTED IT TO GO ACCROSS TOWN WITH OUT BREAKING DOWN. I ASK VERY PINPOINT QUESTIONS BEFORE DRIVING THERE. I WAS LIED TO OVER AND OVER AGAIN. THERE WAS NO GREY AREA THEY JUST LIED FLAT OUT! NOT TO FORGET THE RIGHT TAIL LIGHT COVER HAD A HOLE IN IT WHICH WAS COVERED WITH TAPE. CUSTOMER SURVICE WAS CONTACTED AND ACTED AS IF THEY WERE UPSEST ABOUT THE WHOLE THING AFTER IT HAPPENED BUT DID NOTHING. SAID THEY WOULD CALL ME BACK NEVER DID. NEVER SENT AN EMAIL NOTHING. BY THE WAY, THE ONES WHO LIED TO ME STILL WORK THERE SELLING CARS TO WHOEVER THEY CAN CHEAT. I DROVE OVER 12 HRS. TO BE LIED TO ABOUT EVERYTHING. IT IS EASY TO SEE WHY THE WOULD NOT SEND ANY PICTURES TO ME KNOW EVEN SAID THEY DID NOT HAVE THE TOOLS TO DO IT, (WONDER HOW THE FIRST ONES GO ON THE NET)? STAY FAR FAR AWAY AND PASS IT ON! SHOULD BE LESS THAN ONE STAR!!!!!!!! THE TRUCK IS STILL ON THE NET AND THEY ARE STILL TELLING THE SAME LIES ABOUT IT I CHECK AGAIN TO SEE IF THEY CHANGED THEIR WAYS THEY HAVE NOT!!!!!!!!!!!!!!1 More