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Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
5,365 Reviews
Ferman Chrysler Jeep Dodge at the corner of US 19 and State Road 54 is a New Chrysler, New Jeep and New Dodge dealer, and used car dealer in New Port Richey serving the Greater Tampa Bay area. We are also the Dodge Jeep and Chrysler dealer serving Tarpon Springs. We stock one of the largest selections of competitively-priced New Cars for Sale including New Chrysler cars, New Dodge cars and trucks, and New Jeep SUV's. We also carry an extensive inventory of Used Cars for Sale, Bargain Used Cars Under $10,000, Carfax 1-Owner Used and Certified Pre-Owned vehicles. We are a New Port Richey and Pasco County Auto Repair and Auto Service facility, and offer Auto Body Shop and Collision Repair services on US Highway 19.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,365 reviews
September 05, 2016
Excellent knowledge and service! Thank you to Tracy B and Scott P for all efforts on helping me this weekend on the purchase of my new Charger. Absolutely the best service and I appre Thank you to Tracy B and Scott P for all efforts on helping me this weekend on the purchase of my new Charger. Absolutely the best service and I appreciate all the help you guys gave me. Excellent service as always that's is why I keep coming back! Side note I have 3 more years until my 13 yr old need his first ride!! More
by Holly1981
September 03, 2016
Best all around deal ship I have ever dealt with ! Everything from start to finish in ordering my car was flawless they were spot on in every detail , Roy was the most easy going salesman with zero pre Everything from start to finish in ordering my car was flawless they were spot on in every detail , Roy was the most easy going salesman with zero pressure and answered everyone of my questions ( which I asked a lot ) I would definitely go back again for future cars for my sons ! Thanks ! More
by Scottfdny46
Employees Worked With
Scott in finance , Roy Faulkner
September 03, 2016
1st class service I was treated with respect. Willing to work with me and one of the most knowledgeable sales rep I have ever seen. Would recommend this dealer. I was treated with respect. Willing to work with me and one of the most knowledgeable sales rep I have ever seen. Would recommend this dealer. More
by Graig Atchley
Employees Worked With
Brandon Hicks
September 02, 2016
Sold a defective "Certified Pre-Owned" Jeep We purchased a 2011 Jeep Patriot from Ferman of New Port Richey on July 17, 2016. We originally thought we had a very pleasant car buying experience We purchased a 2011 Jeep Patriot from Ferman of New Port Richey on July 17, 2016. We originally thought we had a very pleasant car buying experience with Tracy Buczkowski and Finance Director, Robert Packard. On Tuesday, August 23, 2016, my husband was driving the 3 miles home from work when the Jeep stalled while turning in downtown Tampa. We had the car towed to the nearest dealer, Jerry Ulm in Tampa. We were informed our newly purchased Jeep needed new wheel bearings and had axle fluid leaking. I told Jerry Ulm the car was a Certified Pre-Owned vehicle purchased a month ago that had just been through a “stringent inspection.” Jerry Ulm said the Jeep would not have passed their inspection and the work was not going to be covered under our Certified Pre-Owned Warranty. (In reviewing our Warranty, axles and wheel bearings are specifically covered under the Certified Pre-Owned Warranty). They are also supposed to be inspected prior to classifying a car as "Certified." We received the vehicle back on Friday, August 26. I immediately called Tracy Buczkowski to inform her of the Jeep’s mechanical issues. She assured me that the Pre-Owned Service Manager would call us back. Although the store is open all weekend, we wanted to give the benefit of the doubt when we didn’t receive a call back on Friday, Saturday, or Sunday. But now it has been a week. I also sent an email to them on Tuesday, August 30. No response. I cannot believe that this is the way Ferman does business. More
by Mossheila
Employees Worked With
Tracy Buczkowski
August 31, 2016
Ferman worked with me, and put me in the truck i wanted… I think the salesman (Adam Rugg) was great… Adam knew what i was looking for and also knew what i was able to pay… In the end result Adam is the reaso I think the salesman (Adam Rugg) was great… Adam knew what i was looking for and also knew what i was able to pay… In the end result Adam is the reason why i continued to be a client of Chrysler….. If there were anything i would change about the Ferman dealership it would be two things: 1st, I would have liked to meet the owner of whom i purchased a vehicle from when i bought it…. 2nd, In the past every time i needed service, I'm left leaving a message and sometimes don't get a call back till the next day…. Ferman needs to step up there service dept. If this helps i will direct you to a chrysler dealer that has their act together in there service dept. (Dutchess Dodge in Poughkeepsie NY…. ) I have purchased 7 brand new Rams from Dutchess Dodge because of the service…. You are only as good as your service….. Sincerely Glenn Pollack and feel free to call me on this…. More
by ram2016
Employees Worked With
Adam Rugg
August 28, 2016
New dodge Rt charger Adam Rudd was a big help on the new car for the forth time and Eric dugs was a big help in financing and Jason the sales Manager was the best Adam Rudd was a big help on the new car for the forth time and Eric dugs was a big help in financing and Jason the sales Manager was the best More
by Buster
Employees Worked With
Jason Whidden, Adam Rugg, Eric Dugas
August 27, 2016
Amazing and Pleasant We were in the market to upgrade our 2014 Dodge Ram 1500. We had a bad experience the night before with another dealership in Tampa. They obviously di We were in the market to upgrade our 2014 Dodge Ram 1500. We had a bad experience the night before with another dealership in Tampa. They obviously didn't need new business. From the moment we stepped out of our vehicle we were greeted by Ken Levicky. Very personable and pleasant. We told him what we were looking for. From that moment on we felt comfortable and appreciated. Ken and the finance guys were AMAZING. We purchased a 2016 Ram 1500 Big Horn Crew Cab and could not be more happy. We will recommend Ferman Chrysler Jeep Dodge and forever be a loyal customer. Thank you again to all that made our buying experience such a smooth and pleasant one. Dale and Stefani White More
by Dale and Stefani White
Employees Worked With
Kenneth Levicky
August 24, 2016
This was an exceptional car buying experience! Michael , Scott and Robert treated us like old friends. The deal was quick with no pressure. Michael gave us first class treatment from the minute we Michael , Scott and Robert treated us like old friends. The deal was quick with no pressure. Michael gave us first class treatment from the minute we walked on the lot and we will recommend him to our friends. Thank you! More
by Tom & Suzanne Payne
Employees Worked With
Scott Poth / finance Robert ? / mgr, Michael Cantrell
August 23, 2016
2 new car purchases Our salesman Ken was awsome. I came back and purchased a second car from him. I work in sales and understand customer loyalty. He was very knowledgeab Our salesman Ken was awsome. I came back and purchased a second car from him. I work in sales and understand customer loyalty. He was very knowledgeable and did everything he could to make my experience a great one. I have purchased cars from different Ferman dealerships and after my experience I will go back to Ken to purchase my next car in the future. More
by jrappahahn@gmail.com
Employees Worked With
Kenneth Levicky
August 20, 2016
Sales/used Good shopping experience buying a used car from Ken Levicky. He is patient and calm and a lot of fun to work with. Over all a very pleasant experienc Good shopping experience buying a used car from Ken Levicky. He is patient and calm and a lot of fun to work with. Over all a very pleasant experience. Thanks again Ken. P.S. I love my car. More
by Dw
Employees Worked With
Kenneth Levicky
