Ferman Chrysler Jeep Dodge RAM of New Port Richey

Just an Oil and Filter Change I've never had any complaints when dealing with this dealership. I've bought 2 of my last 3 vehicles from this location and while my current Jeep I bo I've never had any complaints when dealing with this dealership. I've bought 2 of my last 3 vehicles from this location and while my current Jeep I bought elsewhere, I still bring it here for service. The staff is always courteous. Pricing seems to be fair. I almost always bring my own oil and filter for them to use. This trip, I also needed a replacement rear window wiper which they didn't think they would have in stock but they did. I was all taken care of. The only sad part of my visit was there were no donuts left in the customer lounge this time. I so look forward to the donuts! More

Happy With Our Experience We called ahead to be sure the vehicle we were interested in was still available. When we arrived Tarek and the car were ready and waiting for us. Tar We called ahead to be sure the vehicle we were interested in was still available. When we arrived Tarek and the car were ready and waiting for us. Tarek was friendly and informative as we looked at a few other cars and test drove two. We ended up with the car we wanted without the pressure and typical used car sales hassle. We would recommend asking for Tarek. More

Friendly, Professional, Efficient I scheduled this recall service w/Jamie Kissinger, my service advisor. Jamie always takes the time (and patience) to explain the nature and purpose o I scheduled this recall service w/Jamie Kissinger, my service advisor. Jamie always takes the time (and patience) to explain the nature and purpose of the service to be performed, and why it's important for my car's overall performance. Clearly, Mr Kissinger is a accomplished professional, whose knowledge of my vehicle exceeds mine, and who always has a pleasant disposition and demeanor. More

Great place to buy a car! I had a great experience with Chris! He was very knowledgeable on all the cars I was looking at and very patient with me as I can be picky! I had a great experience with Chris! He was very knowledgeable on all the cars I was looking at and very patient with me as I can be picky! More

Ram 1500 Chris has helped my family in the past with other vehicles. Chris is very knowledgeable, professional, and did not press us to make a sale. He made hi Chris has helped my family in the past with other vehicles. Chris is very knowledgeable, professional, and did not press us to make a sale. He made himself available to us for questions, and patiently helped as we took our time to make a decision. He also provided a good vehicle at a more than fair price. I would highly recommend Chris. More

Good experience I purchased my new car from Tarek and it was a good experience. He was friendly and very informative. The vehicle is beautiful and just what I was loo I purchased my new car from Tarek and it was a good experience. He was friendly and very informative. The vehicle is beautiful and just what I was looking for my family. I had some issue with one of the tires couple of days later that one of the service person was very nonchalant about but after I insisted that I didn’t want to drive to Orlando with a nail in my tire they took care of it. More

pleasant Friendly----comfortable waiting area-----courteous-----efficient -----all was handled in a timely manner. clean and well taken care of service area a Friendly----comfortable waiting area-----courteous-----efficient -----all was handled in a timely manner. clean and well taken care of service area and waiting area.--also well stocked in coffee and donuts to make your waiting experience more comfortable. More

Disappointing experience from beginning to end Unwilling to negotiate AT ALL! Thankfully their lack of customer service benefited me, I was able to leave this dealership and find the car of my DREA Unwilling to negotiate AT ALL! Thankfully their lack of customer service benefited me, I was able to leave this dealership and find the car of my DREAMS for such a way better price. I left feeling completely hopeless, thanks to the way they had spoke to me. Thankfully I was able to turn this bad experience into a very positive one and will never return. More

Amazing, helpful, and caring staff! The staff here is patient and caring! They help you feel comfortable with your decision and are not pushy, but supportive. They went above and beyond The staff here is patient and caring! They help you feel comfortable with your decision and are not pushy, but supportive. They went above and beyond for me when it came to helping with my financing and maintained wonderful communication during the process! I can’t thank them enough for a better car buying experience than I could have ever hoped for! Robert & Johnathan Widing are absolutely amazing and I will continue to come back for my car needs due to the impact they had on my visit. More

Urgent hurry My blower motor stopped working. I was originally going to get a ride home from the courtesy car, but after talking to my service rep and letting hi My blower motor stopped working. I was originally going to get a ride home from the courtesy car, but after talking to my service rep and letting him know that a family member had an important medical appointment I was asked to wait and left with my car fixed within the hour. That appointment turned into an ER visit and, with my blower working and car windows free of fog, we returned safely at 3am the next morning. So grateful to everyone! More