Ferman Chrysler Jeep Dodge RAM of New Port Richey

Amazing-the best experience ever! I despise car shopping. I do not like it because of the usual feeling of being "preyed" upon by salesmen. I went to Ferman with my usual mean, dread I despise car shopping. I do not like it because of the usual feeling of being "preyed" upon by salesmen. I went to Ferman with my usual mean, dreaded attitude, for fear of the usual feeling of being "preyed" upon......HOWEVER, this turned out to NOT be the case! Tarek Kassem was the gentleman that greeted my husband and I. My husband had made an appointment with him to view on of their trucks. Tarek was so genuine, kind and down-to-earth. He was so easy to work with-and NEVER made us feel pressured. He made it clear that he was there FOR US! In the end-we were easily able to make a deal that worked for us and left with the new truck that night! Eric was also very kind and easy-going to work with. He was the one that put together our paperwork. We can't thank them enough for this wonderful experience! We will definitely reach out to Tarek again when we search for our next vehicle-and we will definitely recommend him and Ferman of New Port Richey to our family and friends! Cindy and Pierre More

The price was right and the staff was friendly. The staff are very knowledgeable of their vehicles and are courteous and professional. I would definitely buy here again And would suggest to family a The staff are very knowledgeable of their vehicles and are courteous and professional. I would definitely buy here again And would suggest to family and friends. More

Excellent Experience After our daughter's car was rear ended and totaled we needed a replacement. Brandon Hicks was exactly what we needed to finish off our car buying ex After our daughter's car was rear ended and totaled we needed a replacement. Brandon Hicks was exactly what we needed to finish off our car buying experience. Personable, friendly, extremely knowledgeable about cars - it was more like buying a car from a friend than it was the typical salesman. At the same time he was very professional in his approach. We had been looking to purchase a car for a few weeks and with our hectic schedule it was difficult to allocate enough time to make the rounds with the car dealerships. My daughter and I had been looking individually to locate cars online and I would spend my lunch hours visiting lots hoping to look at cars without spending a lot of time with salesmen. If the car was worth it then I would return and see a salesman for a test drive. So on a Saturday we lined up a number of dealers with possible cars and started our journey. The typical experience was explaining to a salesman what we were looking for, having them do a brief search before them steering us towards a vehicle that they wanted to sell. At the end of the day we decided to pull into Ferman Chrysler Jeep Dodge RAM and see if we could look over the SUV's undisturbed. Brandon noticed our arrival and headed our way. He approached us and listened to our requirements and noted the vehicles that would fit the description. We chose two Cherokees that were appealing and test drove one. The quality and handling of it was impressive. Brandon was helpful in explaining all the functions of the vehicle and had a knowledge of the history of it. It was obvious that he has done his homework for the benefit of his customers. I felt like my best friend was pointing out the advantages of the car for our needs. We left the lot not only impressed with the car but also in the way that we were treated. On Monday we chose one for purchase and when we arrived that night Brandon had everything ready to go. If you want a great car buying experience then you should talk to Brandon and let him help you through the process. You won't regret it. More

Excellent experience !!!!!!! Made it so easy Tracy buczkowski and Eric can't forget Drew Simpson you for showing me hundreds of vehicles had to find the right one thank you so muc Made it so easy Tracy buczkowski and Eric can't forget Drew Simpson you for showing me hundreds of vehicles had to find the right one thank you so much for all your time and work More

Ram 1500 I've bought many cars in my life and I had the best experience here, they had me in and out within two hours. Awesome! I've bought many cars in my life and I had the best experience here, they had me in and out within two hours. Awesome! More

Excellent customer service The moment we walked in the door we were greeted by friendly staff members. Brandon Hicks greeted us and brought us right to the car we wanted to see. The moment we walked in the door we were greeted by friendly staff members. Brandon Hicks greeted us and brought us right to the car we wanted to see. He had it up front, ready and waiting. Since he was busy with other customers, he has Chris Muniz work with us. Chris was friendly, knowledgeable, and professional. Throughout the entire process Brandon stopped in to ensure all was going well. Robert Packard worked with us through the financing process and did a great job. Overall the best car buying experience we have ever had. More

DOES NOT GET ANY BETTER!! NEEDED SERVICE ASAP= CALLED & APPT. ON TIME-CAR TAKEN INTO SVCE. AREA RIGHT OFF= ALL SVCE. PERFORMED + CHECKED OUT CPU/COMPUTER FOR POTENTIAL ERROR CO NEEDED SERVICE ASAP= CALLED & APPT. ON TIME-CAR TAKEN INTO SVCE. AREA RIGHT OFF= ALL SVCE. PERFORMED + CHECKED OUT CPU/COMPUTER FOR POTENTIAL ERROR CODES- NONE FOUND, BUT WAS TOLD TO CALL ASAP IF IT RE-OCCURED! IT IS SERVICE AFTER THE SALE IS THE "REAL DEAL" KUDOS& THANKS TO ALL= ACTUALLY WAS A PLEASANT EXPERIENCE!! MIKE K. More

"car buying simplified" Initially intended just to look at Jeep models, as our current leased vehicle still had 3 months to run. But Kenneth Levicky made it so easy to drive Initially intended just to look at Jeep models, as our current leased vehicle still had 3 months to run. But Kenneth Levicky made it so easy to drive off in the new Jeep Patriot of our choice! He was extremely helpful in facilitating the early termination of our leased vehicle. We found working with Kenneth to be a pleasure. More

Oil change Don't know why it takes 1 1/2 hrs for oil change & tire rotation, but service was excellent, I will return to this dealer. Michael Hyde was great to w Don't know why it takes 1 1/2 hrs for oil change & tire rotation, but service was excellent, I will return to this dealer. Michael Hyde was great to work with. More

No stress car buying Walked in on a beautiful Sunday, drove out a few hours later. Was very happy with overall process! No pressure... very accommodating & attentive to my Walked in on a beautiful Sunday, drove out a few hours later. Was very happy with overall process! No pressure... very accommodating & attentive to my financing concerns. Overall satisfaction More