Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Outstanding service! Thank you Chris ! No pressure car sales & beyond excellent professional service he certainly is not the typical pushy salesman that people dread seein Thank you Chris ! No pressure car sales & beyond excellent professional service he certainly is not the typical pushy salesman that people dread seeing when they have to walk in to a dealership ! This dealership is blessed to have you! Also Tarek for keeping us company you are a very special soul- wish everyone had an employee like you! We wouldn't shop anywhere else after our experience today ! More
MISLEADING SALES practices. Closed a deal via phone Monday afternoon, sales person made me an VIP reservation to pick up and pay for the vehicle on Tuesday. Upon my arrival I was Closed a deal via phone Monday afternoon, sales person made me an VIP reservation to pick up and pay for the vehicle on Tuesday. Upon my arrival I was informed that they did not have the vehicle we had a deal on, they then tried to sell me a vehicle without 4wd which the other had. Further it had more miles on it than the one I had made the deal on. I got a "SORRY". then they proceeded to try to sell me other higher priced vehicles. THE MANAGER now claims he is trying to locate a vehicle for me. They need to be honest, I would not trust them, they just want to get you there then try to sell you more expensive vehicles. I have been lied to, and the lies continue, like the manager says he is trying to find me something. NOT!!!! He has plenty of vehicles there he can make things right by lowering the price on something, but they are about the money, not the CUSTOMER. Will be looking into any potential legal actions available. More
Excellent Service I walked into Ferman Chrysler Jeep Dodge Ram Used car office knowing that I needed a truck but not knowing which one to get. Mr. Terek Kaseem took th I walked into Ferman Chrysler Jeep Dodge Ram Used car office knowing that I needed a truck but not knowing which one to get. Mr. Terek Kaseem took the time to explain everything we were confused about. His customer service was exceptional. He went out of his way to offer water, popcorn, coffee and tea. We wanted to get a vehicle that would have been way beyond our budget. He was not the kind of salesman who wants to make the money. He genuinely put us in the car that was right for us. If you ever want to get a vehicle do not forget to give Mr. Terek a call @ 727-847-5555. You will not be disappointed. We moved on to the Finance Area. Mr. Dugas was also very customer friendly. He explained our contract to us. He told us how important it was to get Gap insurance and also all the benefits we had. I am pleased I went to Ferman dealership and would recommend al who is reading this review to go in to check them out. More
Unbelievably Pleasant! We had THE BEST sales guy we've EVER had. And we'have bought a few cars... This guy was very personable (and downright funny! But not in a cheesy way We had THE BEST sales guy we've EVER had. And we'have bought a few cars... This guy was very personable (and downright funny! But not in a cheesy way--a good way) He was eager to help us find something in our price range, (and never tried to "oversell" us) AND find something that we would like and enjoy driving AND he gave us a 100,000 mile warranty too on the used car we bought! I HIGHLY RECOMMEND if you are looking to buy a car, you should check out the inventory at this place FIRST!!! AND ASK FOR.....TAREK KASSEM... you will be so glad u did! More
Amazing Customer Service I want to start off by saying, my salesman Chris Muniz has such a wonderful personality. He was patient with me while test driving and trying to deci I want to start off by saying, my salesman Chris Muniz has such a wonderful personality. He was patient with me while test driving and trying to decide which car was going to be my perfect match. He never tried to push a certain car on me and he was very helpful with all of my questions and concerns about each car. He took the time to read up on how things worked in the car before I got there, which was very impressive. Such a nice, professional and courteous person. You will very pleased with your experience in picking out your vehicle. Next comes the financing. Robert Packard, Director of Finance. Wow!! I literally sat in a chair while he made sure I got the best financing deal, which included extending warranty and gap insurance. I now get to enjoy my beautiful new car without worrying about maintenance or service issues. He makes the experience fun and not nerve wrecking. He does the worrying for you. I can honestly say, my 4 hour drive to this establishment was worth every minute and I will NEVER go anywhere else for a car purchase again. I am telling everyone I know aboUT this wonderful place and hope to bring some of my friends in the near future to them so they can experience such wonderful friendly professional customer service. Thank you Chris and Robert!!! I am a very happy guest. :) More
Very friendly environment! I had a very pleasant experience purchasing a Certified Used Jeep from Terek. No pressure and he even went the extra mile to follow me home since I w I had a very pleasant experience purchasing a Certified Used Jeep from Terek. No pressure and he even went the extra mile to follow me home since I was a single purchaser!!! I would highly recommend purchasing a new or used car from Terek at Ferman. More
Awesome Folks and Great Dealership! Looking for a Chrysler vehicle and want to be treated like a human being then I would highly recommend Tracy Buczkowski, Robert Suarez and Eric. From Looking for a Chrysler vehicle and want to be treated like a human being then I would highly recommend Tracy Buczkowski, Robert Suarez and Eric. From start of the buying process to getting the right mini van with what we needed in it at a price that did not send us to the poor farm. Tracy and Rob both worked hard to make sure everything was right and that I was satisfied with the deal and the process. Eric in the financial part went over everything and explained in detail what we should add verses what was nice to have but we really did not need it. I had went to several other dealers and I can say without a doubt that these 3 folks were truly amazing in how they worked with me and getting everything done. The other dealers were not even close in how they treated me and how they went about taking my concerns into a vehicle I wanted! I would say before you buy any vehicle make your first stop with these guys and I promise you will not be disappointed... More
Sales team is great to work with Brandon and walter were great to work with. Car was just as advertised, and they were very upfront about the price, Would buy here again. Brandon and walter were great to work with. Car was just as advertised, and they were very upfront about the price, Would buy here again. More
Certified 2016 Jeep Grand Cherokee I came into Ferman already knowing what car I wanted, and Tarek made especially sure to get me home in this vehicle! My situation was a bit unique, as I came into Ferman already knowing what car I wanted, and Tarek made especially sure to get me home in this vehicle! My situation was a bit unique, as I was co-signing with a parent who lives out of town. The entire team worked diligently to ensure that my experience was as positive as possible. They were extremely flexible in corresponding with both my mom and myself and even let me take the vehicle home before she signed to make me happy. The price of the vehicle was also awesome (about 4-5k under market value), and the Certified Jeep Warranty was beyond what I could have hoped for too! Ferman offered me an extremely fair price for my trade in, once again more than I had hoped. Overall, I would highly recommend this team and dealership! More
Great experience! No pressure from Tina or the sales staff, they let us take our time & make a decision. Very easy to deal with, Tina, Eric & Robert Great Job! No pressure from Tina or the sales staff, they let us take our time & make a decision. Very easy to deal with, Tina, Eric & Robert Great Job! More