Ferman Chrysler Jeep Dodge RAM of New Port Richey

Engine light was on. Faulty gasket in emission system Very efficient and quick, as usual. Service friendly. I left the car and picked it up when it was done after a call from the service departme Very efficient and quick, as usual. Service friendly. I left the car and picked it up when it was done after a call from the service department. More

Service review Steve is the service specialist and he is great. Responsive and professional. Prices are as good or better than other dealers and competitive with l Steve is the service specialist and he is great. Responsive and professional. Prices are as good or better than other dealers and competitive with local shops. More

Recall Was notified of a recall, so I made an appt. The job was completed quickly (45 min.) thanx. Everyone was courteous and friendly. much appreciated. Was notified of a recall, so I made an appt. The job was completed quickly (45 min.) thanx. Everyone was courteous and friendly. much appreciated. More

Best Car Deal Ever The Sales Representative Roy explained the process and spent a great deal of time discussing the new purchase and going over what I wanted and configu The Sales Representative Roy explained the process and spent a great deal of time discussing the new purchase and going over what I wanted and configured the best vehicle and deal for me. More

A great place to purchase a new Ram truck! Our experience at Ferman Ram Chrysler Jeep was terrific, primarily because of the skill, knowledge and demeanor of our sales person, Ken Levicky. Ken Our experience at Ferman Ram Chrysler Jeep was terrific, primarily because of the skill, knowledge and demeanor of our sales person, Ken Levicky. Ken treated us like family and we worked very hard to get a good deal. Ken's knowledge of the Ram series trucks is amazing and he was patient and dedicated to us feeling we got the best deal possible. We will recommend him often when we have friends purchasing new vehicles! More

Great group of people. Denis and Brandon did a great job finding us the right car, No hassle just a wonderful experience. Mr Robert Packard went above and beyond to give us Denis and Brandon did a great job finding us the right car, No hassle just a wonderful experience. Mr Robert Packard went above and beyond to give us what we were looking to spend and make sure we were happy with our purchase. Thank you all. More

My pleasant experience buying at Ferman CJD NPR Let me start by saying everyone we dealt with at Ferman CJD NPR during our July 15, 2017 purchase of a new Chrysler Pacifica Touring L Plus was except Let me start by saying everyone we dealt with at Ferman CJD NPR during our July 15, 2017 purchase of a new Chrysler Pacifica Touring L Plus was exceptionally helpful in making the shopping, actual purchase, and the delivery process flawless. We were negotiating with several dealers for a replacement for our recently totaled 2012 Towne and Country. Our local dealer in the Jacksonville, FL area, with whom we have a long standing relationship, had the car we wanted except for color. We found the right car with the right color at your dealership and began phone negotiation with Robert Suarez on Friday the 14th. By mid-day Sat, after assistance by Robert Suarez, Mark Goode, and Tracy Buczkowski, we came to an agreement and left Jacksonville to arrive at the New Port Richey dealership by 4 PM. Due to unforeseen delays on our part we actually arrived at 6:30 PM just before their 7 PM closing time. We were met by Robert Suarez and Tracy Buczkowski. Everything was efficiently arranged to enable us to complete the vehicle inspection and briefing on features, complete purchase paper work (Tracy), and complete financing (Scott Poth). Tracy and Scott remained until 9 PM, or after, to complete the deal and enable us to immediately depart for Jacksonville with the new car The expertise and customer service displayed by all involved is best described by what in the military is referred to as "above and beyond the call of duty". As a result of their efforts we truly felt like "guest" rather than "simply customers". More

The Purchase Process Ken worked with me to get me the precise vehicle that I was looking for at a price that I was willing to pay. Throughout the process he was extremely Ken worked with me to get me the precise vehicle that I was looking for at a price that I was willing to pay. Throughout the process he was extremely helpful, thoughtful and demonstrated superior effort to provide customer satisfaction. After the sale, he went above and beyond to make sure that my wife and I understood all of the subtle nuances of our new vehicle as well as making sure that it was delivered on time and in perfect condition. More