Ferman Chrysler Jeep Dodge RAM of New Port Richey

An unfortunate situation turned around! We had been looking for a 2018 Dodge Durango with specific options in a certain price range for 3 months and were looking at having to order one from We had been looking for a 2018 Dodge Durango with specific options in a certain price range for 3 months and were looking at having to order one from the factory which could have taken up to 10 weeks. Coming back from my son's graduation at Ft. Benning GA, we were 20 miles from home when our cars air-conditioner quit working and the motor developed an internal noise and loss of compression. Arriving home I started searching for a Durango, beginning to feel I was not going to find what we wanted I was about to give up when I found exactly what we had been searching for at Ferman Chrysler Jeep Dodge, less expensive than other dealers. Two days later we started driving to Ferman's, a 100 mile trip from our home; our car's AC locked up and broke the serpentine. We were towed to Ferman's where we were treated kindly and professionally by Joseph Vega. He is not your typical high pressure salesman, which we really appreciated. Joseph and Finance Manager Scott Poth walked us through what could have been a very stressful situation, making us feel more comfortable and we left very pleased in our new Durango. More

Easy no pressure experience After two days of car shopping I came into Ferman New Port Richey and was introduced to Tarek Kassem. From the first moment he put me at ease. He was After two days of car shopping I came into Ferman New Port Richey and was introduced to Tarek Kassem. From the first moment he put me at ease. He was personable, knowledgeable and wasn't pushy or overbearing. He answered all my questions and really seemed to want to know what I was looking for and never tried to upsell me. The entire staff that I dealt with (Eric Dugas and Joseph Payne) were great but the sales person is the face of the dealership and for me Tarek is the best. I will certainly tell everyone I know who is looking for a car to go see Tarek and Ferman. He is an asset to Ferman and I will look no further when I need another car. More

Jason Louge works with you I have been totally disappointed in the past and refrained from coming back. I felt I did not get the service I wanted. Now, Jason Louge seemed to go I have been totally disappointed in the past and refrained from coming back. I felt I did not get the service I wanted. Now, Jason Louge seemed to go out of his way to give me the service i expect and has said he will work with me on the things that I had issues with in the past! THE LADY THAT SCHEDULES SERVICE NEEDS TO TELL PEOPLE THAT ARE LEAVING THEIR CAR FOR DROP OFF WHAT TIME THE GATE CLOSES. I MADE A TRIP FOR NOTHING ONE NIGHT, IT WAS CLOSED, HAD TO RESCHEDULE! PLUS SOMEONE HAS TO PICK ME UP AS WELL, SO IT'S TWO PEOPLE DRIVING DOWN! More

Excellent and professional service I had an appointment at 9:30 a.m. and the Service Tech Steve took my vehicle in right on time. He was courteous and professional and told me I was en I had an appointment at 9:30 a.m. and the Service Tech Steve took my vehicle in right on time. He was courteous and professional and told me I was entitled to free tire rotation which I was not aware of. He directed me to the customer lounge where I waited in comfort while having a coffee and doughnut. Within 35 minutes Steve came and got me and had me sign the work sheet and I was on my way. Very fast service and very professional and caring staff. More

Fantastic service and price Our salesman was awesome! He helped us select a Jeep in our price range He was knowledgeable about the vehicle. The paperwork process went very smo Our salesman was awesome! He helped us select a Jeep in our price range He was knowledgeable about the vehicle. The paperwork process went very smoothly. More

Return happy customer Had another great experience and love my Jeep Cherokee. Thanks to Oleg and Robert Packer, whom we’ve known for years and several purchases! highly rec Had another great experience and love my Jeep Cherokee. Thanks to Oleg and Robert Packer, whom we’ve known for years and several purchases! highly recommended More

Buying a Jeep Joseph did a great job in reminding me of what was important to me with the purchase of my new Jeep. He was very knowledgeable and his consultative a Joseph did a great job in reminding me of what was important to me with the purchase of my new Jeep. He was very knowledgeable and his consultative approach really made me feel that he was working for me and not just selling me a car. He has consistently followed up to ensure my satisfaction and continued enjoyment with the vehicle! More

Fantastic The first visit i walked in and just wanted information about Jeeps in general. Joseph spent at least an hour of his time walking me around the lot an The first visit i walked in and just wanted information about Jeeps in general. Joseph spent at least an hour of his time walking me around the lot and explains all the details. There were a lot of details because I came in knowing nothing. He was patient and informative. My wife and i came back the next day for a test drive and fell in love. We had a very tight budget, Joseph and Robert were able to keep us in the budget and we walked out that day in my dream jeep. From the moment i walked in to the moment i left i was extremely pleased with the service i received. I even had to come back because i couldn’t figure out something, and 3 people (2 of them i didn’t know) helped me out immediately. Great experience, awesome Jeep, i would recommend Joseph and Robert every time! Thank you both More

Got just what I wanted. Had a great buying experience here at Ferman. Would recommend them to anyone. I was looking for a specific car in a specific color in a very specific Had a great buying experience here at Ferman. Would recommend them to anyone. I was looking for a specific car in a specific color in a very specific price range. They got me what I asked for. My only complaint and reason for not giving 5 stars is that I was promised a $50 gift card for my visit to their showroom that I asked about twice and never received. More

No pressure Everyone that I encountered at Ferman was very friendly. Oleg took the time to listen for what I was looking for and recommended a challenger. We took Everyone that I encountered at Ferman was very friendly. Oleg took the time to listen for what I was looking for and recommended a challenger. We took it for a test drive and he did a great job explaining all the features of the car and how it could benefit me. The management team along with Oleg did an amazing job staying within my budget and made my experience one I will never forget. My family and I will be coming back in the future to get another car! Thank you to all the helpful individuals that helped me in purchasing this car! More